Summary
Overview
Work History
Education
Certification
Timeline
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Ridvan Liufau-Wright

Las Vegas,NV

Summary

Dynamic professional with extensive experience in customer support at Barclays, recognized for exceptional troubleshooting skills and relationship-building. Proficient in graphic design and web development, utilizing AWS cloud technologies to deliver innovative solutions. Demonstrated success in coordinating projects while enhancing visual communication and user experiences. Career aspirations include leveraging technical expertise to drive customer satisfaction and operational efficiency.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Customer Care Support

Barclays
Henderson, Nevada
06.2023 - 08.2024
  • Company Overview: Efficiently handled customer inquiries, resolved issues, and provided exceptional support via phone, email, and chat
  • Maintained accurate records of interactions, ensured customer satisfaction, and contributed to process improvements
  • Leveraged strong communication and problem-solving skills to address concerns, manage escalations, and foster positive customer relationships
  • Website: https://home.barclays

Graphic Designer \ Web Developer

Imagine Studios Las Vegas
Las Vegas, Nevada
03.2023 - 06.2023
  • Company Overview: Created visually compelling designs and user-friendly websites, combining artistic creativity with technical expertise
  • Designed graphics for digital and print media, developed responsive websites, and optimized user experiences
  • Proficient in design tools (Adobe Creative Suite) and web technologies (HTML, CSS, JavaScript) to deliver impactful branding and functional web solutions
  • Collaborated with clients and teams to meet project goals and deadlines

Student

Generation USA
Washington DC, Virginia
10.2022 - 12.2022
  • Company Overview: Acquired in-depth knowledge of Amazon Web Services (AWS) cloud technologies, including computing, storage, networking, and security
  • Gained hands-on experience with services to design, deploy, and manage scalable cloud solutions
  • Developed proficiency in cloud architecture best practices, troubleshooting, and cost optimization
  • Prepared for AWS certifications to demonstrate expertise in cloud computing

Education

General Education - Diploma -

W.R Farrington High School
05.2010

Certification

AWS Foundational, Amazon, 12/01/22, https://aws.amazon.com, An AWS Cloud Practitioner has a foundational understanding of AWS cloud concepts, services, and architecture. They are skilled in identifying core AWS solutions, cost management strategies, and basic security principles to support cloud adoption and business objectives.

Timeline

Customer Care Support

Barclays
06.2023 - 08.2024

Graphic Designer \ Web Developer

Imagine Studios Las Vegas
03.2023 - 06.2023

Student

Generation USA
10.2022 - 12.2022

General Education - Diploma -

W.R Farrington High School

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Ridvan Liufau-Wright