Rieke Cook
Gainesville,FL
Summary
Dedicated hospitality professional with extensive experience in guest services and event coordination. Proven ability to optimize seating arrangements for enhanced guest satisfaction. Skilled in managing high-pressure situations while maintaining service excellence.1
Overview
3
3
years of professional experience
Work History
Deckhand- Shift Lead
Nautical bowls
Overland Park, Kansas
08.2023 - 12.2024
- Managed cash handling procedures, minimizing discrepancies during daily cash audits.
- Supervised team members during shifts to ensure smooth operations.
- Assisted customers with menu selections and provided product recommendations.
- Collaborated with team members to ensure efficient service during peak hours.
Restaurant Hostess
Erickson Living®
Overland Park, Kansas
09.2021 - 12.2022
- Managed reservations efficiently using restaurant management software.
- Maintained cleanliness and organization of the host station and waiting area.
- Assisted in training new hosts on operational procedures and customer service standards.
Education
Associate of Arts - Chemical Engineering
Santa Fe College
Gainesville, FL08-2026
Skills
- Cash handling
- Team collaboration
- Organizational skills
- Customer service
- Technical communication
- Team leadership
- Point-of-sale system operation
- Cash drawer balancing
- Customer relations
Affiliations
- Reading
- Volunteering
- Hiking
- Traveling
Accomplishments
- National Honors Society
- Rho Kappa
Timeline
Deckhand- Shift Lead
Nautical bowls
08.2023 - 12.2024
Restaurant Hostess
Erickson Living®
09.2021 - 12.2022
Associate of Arts - Chemical Engineering
Santa Fe College