Rieve Garza
Refugio
Summary
Dynamic sales representative with a proven track record at Cricket Wireless, excelling in customer relations and upselling techniques. Skilled in complex problem-solving, I consistently increased sales revenue by targeting high-potential accounts, fostering trust, and enhancing client satisfaction through exceptional service. Experienced with relationship-building and driving sales growth through effective communication. Utilizes persuasive techniques to foster client trust and close deals. Track record of exceeding sales targets and contributing to team objectives.
Overview
2
2
years of professional experience
Work History
Sales Representative
Cricket Wireless Authorized Retailer
01.2025 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
Hostess
TopGolf
09.2024 - 12.2024
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
Waitress
Pluckers Wing Bar
08.2024 - 11.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Used cash registers and credit card machines to cash out customers.
Waitress
The Gumbo Seafood Restaurant
05.2024 - 08.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Hostess
TopGolf
10.2023 - 05.2024
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
Education
High School Diploma -
Refugio High School
Refugio, TX05-2023
Skills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Relationship building
- Product and service knowledge
- Complex Problem-solving
- Negotiation tactics
- Upselling and cross selling
- Time management
Timeline
Sales Representative
Cricket Wireless Authorized Retailer
01.2025 - Current
Hostess
TopGolf
09.2024 - 12.2024
Waitress
Pluckers Wing Bar
08.2024 - 11.2024
Waitress
The Gumbo Seafood Restaurant
05.2024 - 08.2024
Hostess
TopGolf
10.2023 - 05.2024
High School Diploma -
Refugio High School
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