Riggs Kurashige
Holualoa,HI
Summary
Diligent banking professional with unsurpassed attention to detail and superior ethics. Focused on balancing customer needs with bank security requirements and sales targets. Knowledgeable about regulatory requirements and protection protocols. Comfortable working alone or with team members to accomplish tasks and enhance processes.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Universal Banker
Bank of Hawaii
Kailua-Kona, HI
02.2024 - Current
- Provided customer service to clients by answering questions, resolving complaints and processing transactions.
- Processed deposits, withdrawals, loan payments and other financial transactions.
- Balanced currency, coin and checks in cash drawers at ends of shifts and calculated daily transactions using computers or calculators.
- Cross-sold bank products such as debit cards, credit cards and overdraft protection plans to existing customers.
- Ordered checks, placed stop payment orders and conducted additional special services for customers.
- Managed escalations with polite service, knowledgeable support and unsurpassed professionalism to satisfy needs and protect bank reputation.
Payment Data Analyst (Contract)
Reser's Fine Foods
Beaverton, OR
09.2023 - 11.2023
- Retrieve customer payment data from various sources, such as databases, spreadsheets, or online platforms. Convert the collected data into Excel format, ensuring accuracy and proper formatting.
- Utilize the Blacksmith system to upload the converted payment data files.
- Compare the uploaded payment data against a specific program or set of criteria within the Blacksmith system. Identify any discrepancies, errors, or anomalies in the data and investigate their causes. Perform data analysis and interpretation to draw meaningful insights and patterns.
- Conduct regular audits and quality checks on the uploaded data to ensure accuracy and completeness. Collaborate with relevant stakeholders to resolve any data-related issues or discrepancies.
- Prepare comprehensive reports summarizing the findings from the data analysis process. Document and maintain accurate records of data conversion, upload activities, and analysis results.
Funding Coordinator
DaBella
Hillsboro, OR
08.2022 - 05.2023
- Scanned and uploaded loan and related documents into system.
- Examined and verified information in loan application and closing documents.
- Filed and maintained loan records.
- Answered questions and advised customers regarding loans and transactions.
- Worked with third-party lenders to address and clear loan closing requirements.
Finance Coordinator
DaBella
Hillsboro, OR
01.2021 - 08.2022
- Process a high volume of new client business transactions daily.
- Establish and maintain communication with general managers, office managers, lenders, and the sales team.
- Record and maintain reporting to track monthly sales.
- Calculate and analyze job costing to determine if lender approvals are within financial guidelines.
- Prepare financial forms and reports for the Director of Finance and Finance Manager.
- Reconcile any discrepancies or errors identified during project completion and funding review.
Sales Associate
Nike Employee Store
Beaverton, OR
03.2018 - 11.2018
- Incorporated a positive attitude while servicing customers
- Assembled in-store displays and restocked merchandise in an organized manner
- Entrusted to operate the cash register for accurate sales.
Education
Bachelor of Business Administration - Finance
Pacific University
Forest Grove, OR12.2020
Kealakehe High School
KealakeheKailua-Kona, HI05.2016
Skills
- Proficient in Microsoft Excel, Word, Powerpoint
- Planning & organizing
- Critical thinking
- CRM and office management software
- Data entry
- Supervision & leadership
- Data Analysis
- Attention to Detail
Certification
- Securities Industry Essentials (04/2024)
Affiliations
Boxer Opportunity Fund Spring & Fall 2020 Objective:
Provide business students of Pacific University with an opportunity to learn more about and apply what they learn about the process of selecting securities, building and managing portfolios with different goals and restrictions in place. Performed the necessary functions of security analysts and a member of the investment committee. Accomplished the investment goal of the fund to maximize long-term rate of return consistent with prudent risk limits.
Timeline
Universal Banker
Bank of Hawaii
02.2024 - Current
Payment Data Analyst (Contract)
Reser's Fine Foods
09.2023 - 11.2023
Funding Coordinator
DaBella
08.2022 - 05.2023
Finance Coordinator
DaBella
01.2021 - 08.2022
Sales Associate
Nike Employee Store
03.2018 - 11.2018
Bachelor of Business Administration - Finance
Pacific University
Kealakehe High School
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