Rigo Chavez
Computer Repair Technician
Palmdale,CA
Summary
Driven veteran with eight years experience in telecommunications seeking real-world experience in the information technology world. Currently enrolled in an accelerated BS/MS program showcasing commitment and dedication to goals. Bringing an impeccable work ethic and offer strong interpersonal/task prioritization skills. Being recognized consistently for performance and contributions to success while in the Marine Corps. Excited to be starting a career in the information technology field. Ready for the opportunity to gain experience and grow within the field while achieving company goals.
Overview
12
12
years of professional experience
2
2
years of post-secondary education
4
4
Certificates
Work History
Computer Repair Technician
Pasadena Unified School District
09.2023 - Current
- Maintained over 600 trouble tickets ensuring repairs completed and tickets closed properly.
- Implemented operating system upgrade projects, maintaining consistent performance across 22 school sites.
Assistant Communication Maintenance Chief/Instructor
United States Marine Corps
9 2020 - 1 2021
- Trained 50 new hires on departmental procedures and company safety standards, fostering positive onboarding experience while promoting long-term retention efforts
Communication Maintenance Chief
United States Marine Corps
04.2020 - 09.2020
- Maintained communication equipment set of 1,677 items valued at $13,057,957
- Increased material readiness of all communication equipment to over 90% by initiating critical improvements, which has never been accomplished on that equipment set
Assistant Communications Maintenance Chief
United States Marine Corps
03.2017 - 03.2020
- Successfully maintained overall logistical readiness of 92% during procedural evaluations.
- Performed and supervised limited technical inspections of $35,650,497 worth of communication equipment.
Ground Electronic Systems Maintenance Supervisor
United States Marine Corps
09.2012 - 2 2017
- Managed team of 15 employees, overseeing wellness, training and professional growth of employees
- Saved approximately $2,000,000 by implementing cost-saving initiatives that addressed long-standing problems with equipment
- Elected liaison for electronics maintenance department to monitored priorities between maintenance team and management
Education
Associate of Science - Cybersecurity
Pasadena City College
Pasadena, CA 02.2021 - 12.2022
BSIT To MSITM - Information Technology Management
Western Governors University
Salt Lake City, UT 04.2024 - Current
Skills
- Windows operating system
Certification
Certificate of Achievement from Pasadena City College -Computer Information Systems - Help Desk/User Support
Timeline
CompTia A+ Certified
07-2024
Axelos – ITILv4 Foundation Certification
05-2024
BSIT To MSITM - Information Technology Management
Western Governors University
04.2024 - Current
Computer Repair Technician
Pasadena Unified School District
09.2023 - Current
Certificate of Achievement from Pasadena City College -Computer Information Systems - Cybersecurity
11-2022
Certificate of Achievement from Pasadena City College -Computer Information Systems - Help Desk/User Support
05-2022
Associate of Science - Cybersecurity
Pasadena City College
02.2021 - 12.2022
Communication Maintenance Chief
United States Marine Corps
04.2020 - 09.2020
Assistant Communications Maintenance Chief
United States Marine Corps
03.2017 - 03.2020
Ground Electronic Systems Maintenance Supervisor
United States Marine Corps
09.2012 - 2 2017
Assistant Communication Maintenance Chief/Instructor
United States Marine Corps
9 2020 - 1 2021
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