Rigo Martinez
Certified Medical Assistant
Cicero,NY
Summary
Highly organized and results-driven medical assistant with proven leadership and communication skills seeking a challenging role in the medical field. Highly motivated and committed to being a Medical Assistant with proven history of superior performance as an individual, and team player. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
12
12
years of professional experience
2
2
years of post-secondary education
Work History
Certified Medical Assistant
Rush Hospital Psychiatry
Chicago , Illinois
2021.10 - Current
- Efficiently managed front desk operations, including patient scheduling 100-150 patients daily, insurance verification, and billing
- Conducted patient intake and communicated effectively with providers and insurance companies.
Expert Mobile Sales
Enjoy Technology
Chicago , IL
6 2020 - 2020.11
- Successfully drove sales and improved customer satisfaction through effective product demonstrations, billing support, and upselling additional services.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Account Manager
Orkin/Rollins
Naperville , Illinois
2018.10 - 2019.05
- Consistently exceeded revenue goals by developing and implementing successful marketing campaigns, building strong client relationships, and providing exceptional customer service.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Established clear communication channels between clients and internal teams, ensuring seamless project execution.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
Certified Medical Assistant
Jessie Cheung Dermatology
Willowbrook , IL
2016.02 - 2018.08
- Played key role increasing revenue by generating leads, planning events, and building community partnerships
- Provided excellent patient care and streamlined administrative processes.
- Taught patients about medications, procedures, and care plan instructions.
- Expedited insurance claims processing by verifying coverage details and submitting accurate documentation in a timely manner.
Certified Medical Assistant Lead
Rush RUMG Dermatology
Chicago , Illinois
2012.10 - 2016.03
- Led a team of medical assistants, fostered a positive work environment, and improved patient experience
- Streamlined processes and ensured efficient clinic operations.
- Collected and documented patient medical information such as blood pressure and weight.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Called and faxed pharmacies to submit prescriptions and refills.
Education
Associate of Applied Science - Medical Assistant
Fox College
Bedford Park, IL 2010.10 - 2012.05
Skills
Microsoft Office Suite Proficiency
Insurance/Billing Expertise
Inventory Management
Presentation - Training Skills
Time Management and Prioritization
Marketing and Email Campaigns
Project Management and Problem-Solving
Client Relations and Customer Service Experience
Specimens collection and processing
HIPAA Compliance
Patient documentation
Patient-focused care
Direct Patient Care
Reliable team player
Compassionate
Adaptable
References
Available upon request
Languages
Spanish
Professional Working
Timeline
Certified Medical Assistant
Rush Hospital Psychiatry
2021.10 - Current
Account Manager
Orkin/Rollins
2018.10 - 2019.05
Certified Medical Assistant
Jessie Cheung Dermatology
2016.02 - 2018.08
Certified Medical Assistant Lead
Rush RUMG Dermatology
2012.10 - 2016.03
Associate of Applied Science - Medical Assistant
Fox College
2010.10 - 2012.05
Expert Mobile Sales
Enjoy Technology
6 2020 - 2020.11
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