Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rigo Pedraza

San Jose,CA

Summary

Results-driven Ice Cream Server with strong customer service and operational efficiency skills. Experience in managing high-volume orders and enhancing guest experiences through effective communication and teamwork. Maintains cleanliness and organization, ensuring smooth operations in fast-paced environments. Improved serving processes and workflow, contributing to increased customer satisfaction and successful promotions.

Overview

1
1
year of professional experience

Work History

Ice Cream Server

fruity froyo
San Jose, CA
10.2025 - Current
  • Served a variety of frozen desserts to customers daily.
  • Maintained cleanliness and organization of serving area to enhance customer experience.
  • Prepared toppings and ensured appealing presentation of ice cream products to attract customers.
  • Operated cash register and processed customer transactions efficiently.
  • Collaborated with team members to efficiently manage peak hours and improve service flow.
  • Implemented safety practices while handling food items regularly.
  • Served and scooped ice cream, following sizing specifications.

Intern

onda
Milpitas, California
06.2025 - 09.2026
  • Conducted research on market trends to inform team strategies.
  • Organized events and promotional activities to increase brand awareness.
  • Managed customer inquiries and provided product information to enhance customer satisfaction.
  • Collaborated with colleagues to streamline operational processes, improving workflow efficiency.
  • Facilitated communication between departments to enhance workflow efficiency.
  • Coordinated schedules and maintained documentation for various projects.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Completed day-to-day duties accurately and efficiently.

Education

High School Diploma -

Mount Plesant
San Jose, CA
06-2026

Skills

  • Point-of-sale system
  • POS system operations
  • Guest service
  • Sales techniques
  • Allergy awareness
  • Sanitation procedures
  • Stock rotation
  • Nutritional source expertise
  • Handling refunds
  • Flexible schedule
  • Dependable and responsible
  • Excellent communication

Timeline

Ice Cream Server

fruity froyo
10.2025 - Current

Intern

onda
06.2025 - 09.2026

High School Diploma -

Mount Plesant
Rigo Pedraza