Summary
Work History
Education
Skills
Timeline
Generic

Rigoberto Arteaga

Laguna Hills

Summary

Dynamic food service professional with extensive experience at Exclusive Taqueria, excelling in customer satisfaction and cash handling. Proven ability to enhance guest experiences through upselling and effective order taking. Recognized for training new staff and maintaining high service standards in fast-paced environments, ensuring smooth operations and repeat business.

Work History

Food Server

Exclusive Taqueria
2022 - 2024
  • Provided exceptional customer service in fast-paced environment.
  • Accurately processed orders using point-of-sale system.
  • Assisted in training new staff on menu offerings and service standards.
  • Maintained cleanliness and organization of dining area and service stations.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery.
  • Resolved customer complaints efficiently, enhancing overall dining experience.
  • Contributed to team efforts during high-volume service periods, ensuring smooth operations.
  • Demonstrated knowledge of menu items to assist customers with selections effectively.
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
  • Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
  • Enhanced customer satisfaction by providing efficient and friendly food service.
  • Cultivated warm relationships with regular customers.
  • Restocked supplies during downtime to continue meeting customer demand for products and services.
  • Demonstrated strong multitasking skills by managing several tables at once while maintaining high standards of service quality.
  • Mastered menu knowledge to provide accurate information and helpful suggestions to guests.
  • Handled difficult customer situations professionally, resolving issues promptly and ensuring repeat business.
  • Addressed customer complaints quickly and professionally to avoid negative reviews and loss of business.
  • Increased sales by upselling appetizers, desserts, and specialty beverages.

Bartender

El Torito Restaurants
2015 - 2024
  • Crafted and served a diverse range of cocktails, enhancing guest satisfaction and experience.
  • Collaborated with kitchen staff to ensure timely service and efficient workflow during peak hours.
  • Maintained cleanliness and organization of bar area, adhering to health and safety regulations.
  • Assisted in training new bartenders on drink preparation techniques and customer service standards.
  • Developed knowledge of wine, beer, and spirits to provide informed recommendations to guests.

Education

High School Diploma -

Richland High School
Orange, CA

Certificate of Technical Studies - Computer Repair

Santa Ana College
Santa Ana, CA

Skills

Cash handling

Food handling

Professional attitude

Order taking

Timeline

Food Server

Exclusive Taqueria
2022 - 2024

Bartender

El Torito Restaurants
2015 - 2024

High School Diploma -

Richland High School

Certificate of Technical Studies - Computer Repair

Santa Ana College
Rigoberto Arteaga