Rigoberto Gonzalez JR
North Bergen,NJ
Summary
Polished Hospitality professional with history of success in high-volume environments. Top-notch communicator adept at providing pleasant and personable service while maintaining efficiency. Service-oriented with excellent organization and task-management skills.
Overview
1
1
year of professional experience
Work History
Bellman
Sheraton Lincoln Harbor Hotel
12.2023 - Current
- Drive guests to and from designated locations in the company shuttle bus
- Enhanced guest satisfaction by promptly and professionally attending to luggage and transportation needs.
- Maintained hotel cleanliness standards, ensuring a welcoming atmosphere in all public areas and elevators.
- Supported event setup and teardown, contributing to the success of numerous conferences and meetings.
Busser/Food Runner
Benneci's
08.2023 - 12.2023
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Assisted servers in providing efficient service for improved guest experiences.
- Ensured timely food delivery by promptly bringing out dishes from the kitchen.
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
Delivery Driver
DoorDash
04.2023 - 08.2023
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
In Store Shopper/Cashier/Stocker
ACME
10.2022 - 04.2023
- Enhanced customer satisfaction by providing personalized shopping recommendations based on individual preferences.
- Streamlined store operations by maintaining accurate inventory records and proactively restocking shelves.
- Boosted sales through effective upselling techniques and in-depth product knowledge.
- Collaborated with team members to maintain a clean, organized, and visually appealing store environment.
Education
No Degree - Exercise Science
Montclair State University
Montclair, NJ05.2025
Skills
- Time Management
- Cash Handling
- Team Collaboration
- Customer service
- Leadership
- Problem Solving
- Critical Thinking
- Communication
Languages
English
Native or Bilingual
Timeline
Bellman
Sheraton Lincoln Harbor Hotel
12.2023 - Current
Busser/Food Runner
Benneci's
08.2023 - 12.2023
Delivery Driver
DoorDash
04.2023 - 08.2023
In Store Shopper/Cashier/Stocker
ACME
10.2022 - 04.2023
No Degree - Exercise Science
Montclair State University
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