Rigoberto Gonzalez JR
North Bergen,NJ
Summary
Polished Hospitality professional with history of success in high-volume environments. Top-notch communicator adept at providing pleasant and personable service while maintaining efficiency. Service-oriented with excellent organization and task-management skills.
Overview
1
1
year of professional experience
Work History
Bellman
Sheraton Lincoln Harbor Hotel
2023.12 - Current
- Drive guests to and from designated locations in the company shuttle bus
- Enhanced guest satisfaction by promptly and professionally attending to luggage and transportation needs.
- Maintained hotel cleanliness standards, ensuring a welcoming atmosphere in all public areas and elevators.
- Supported event setup and teardown, contributing to the success of numerous conferences and meetings.
Busser/Food Runner
Benneci's
2023.08 - 2023.12
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Assisted servers in providing efficient service for improved guest experiences.
- Ensured timely food delivery by promptly bringing out dishes from the kitchen.
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
Delivery Driver
DoorDash
2023.04 - 2023.08
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
In Store Shopper/Cashier/Stocker
ACME
2022.10 - 2023.04
- Enhanced customer satisfaction by providing personalized shopping recommendations based on individual preferences.
- Streamlined store operations by maintaining accurate inventory records and proactively restocking shelves.
- Boosted sales through effective upselling techniques and in-depth product knowledge.
- Collaborated with team members to maintain a clean, organized, and visually appealing store environment.
Education
No Degree - Exercise Science
Montclair State University
Montclair, NJ05.2025
Skills
- Time Management
- Cash Handling
- Team Collaboration
- Customer service
- Leadership
- Problem Solving
- Critical Thinking
- Communication
Languages
English
Native or Bilingual
Timeline
Bellman
Sheraton Lincoln Harbor Hotel
2023.12 - Current
Busser/Food Runner
Benneci's
2023.08 - 2023.12
Delivery Driver
DoorDash
2023.04 - 2023.08
In Store Shopper/Cashier/Stocker
ACME
2022.10 - 2023.04
No Degree - Exercise Science
Montclair State University
Similar Profiles
Tony StanleyTony Stanley
Director of Engineering at Sheraton Inner Harbor HotelDirector of Engineering at Sheraton Inner Harbor Hotel
Pari DesaiPari Desai
Guest Service Agent at Sheraton Parkway Hotel | Best Western HotelGuest Service Agent at Sheraton Parkway Hotel | Best Western Hotel
Jason NavarreteJason Navarrete
Sous Chef at Sheraton Riverwalk HotelSous Chef at Sheraton Riverwalk Hotel