Rigoberto Silva
Ogden
Summary
Dynamic Night Manager with a proven track record at US Foods, excelling in people management and safety compliance. Recognized for enhancing team productivity and achieving zero errors in order selection. Skilled in payroll management and emergency response, fostering a culture of accountability and exceptional customer service.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Night Manager
US Foods
02.2022 - Current
- Manage the night shift crew, make sure all associates are working safely while being productive.
- make all associates feel valued.
- I hold the team accountable for meeting Safety, Service and cost metrics.
- Handle emergency situations calmly and professionally, coordinating with necessary personnel to ensure guest safety and minimal disruption to their stay.
- Payroll, correct any errors such as missed punches.
- Restock inventory paper and labels as needed, Ea. Box's.
Forklift Operator
US Foods
08.2020 - 02.2022
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Reduced workplace accidents with thorough safety checks of forklift equipment before each shift.
- Expedited shipment preparation process by skillfully stacking pallets in an organized manner, ensuring stability during transit.
Warehouse Order Selector
SYSCO Food Services
07.2019 - 08.2020
- Exceeded daily performance metrics by consistently meeting or surpassing established picking goals and standards.
- Received an award for reaching 150k cased picked with no errors.
- Wrapped pallets in shrink wrap prior to loading.
- Improved order accuracy by diligently reviewing and verifying each picked item against the pick list.
- Increased productivity by quickly locating and picking items using a handheld scanner for barcode verification.
- Contributed to a positive team atmosphere by maintaining a professional attitude and offering assistance to coworkers when needed.
Forklift Operator
US Foods
05.2017 - 07.2019
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Transported goods between warehouse locations according to shipment and storage needs.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Reduced workplace accidents with thorough safety checks of forklift equipment before each shift.
Warehouse Order Selector
Us Foods
12.2013 - 05.2017
- Boosted productivity by efficiently utilizing various equipment, such as pallet jacks and forklifts, to transport and stack merchandise.
- Enhanced order accuracy by diligently verifying product codes and quantities before packaging.
- Demonstrated adaptability, successfully managing multiple tasks simultaneously during peak business hours without compromising quality or speed.
- I was awarded Employee of the year first year with the company as a selector.
- When incentive rolled out for the all selectors my personal metrics were utilized to help calculate productivity rates.
- I won company safety rodeo.
Education
High School Diploma -
Bonneville High
Ogden, UT05-2007
Skills
- Security awareness
- People management
- Reservations management
- Complaint handling
- Customer service focus
- Payroll management
- Warehouse organization
- Time management expertise
- Conflict resolution
- Inventory monitoring
- Policy enforcement
- Emergency response readiness
- Delegation proficiency
- Team building capacity
Accomplishments
- Supervised team of 80-90 staff members.
- Achieved IFR by completing Tmi and engagements with accuracy and efficiency.
- Achieved Ops QC by holding the team accountable.
Certification
- Forklift Certification
- First Aid Certification
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Night Manager
US Foods
02.2022 - Current
Forklift Operator
US Foods
08.2020 - 02.2022
Warehouse Order Selector
SYSCO Food Services
07.2019 - 08.2020
Forklift Operator
US Foods
05.2017 - 07.2019
Warehouse Order Selector
Us Foods
12.2013 - 05.2017
High School Diploma -
Bonneville High
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