Rigoberto Tirado
Christian Brothers Automotive
Murfreesboro,TN
1
Certification
19
years of professional experience
Automotive professional prepared for this role whit extensive hands on experience in imports and domestic vehicles. Experienced with engine diagnostics, electrical systems, and complex vehicle repairs. Utilizes advanced troubleshooting techniques to ensure optimal vehicle performance. Knowledge of industry standards and best practices, consistently delivering reliable and efficient service.
Work History
Automotive Diagnostician
5 Months- Diagnosed complex automotive issues using advanced diagnostic tools and equipment.
- Conducted regular training sessions to improve team knowledge of emerging automotive technologies.
- Developed comprehensive reports outlining vehicle conditions, recommended repairs, and preventative maintenance plans.
- Enhanced customer communication by explaining technical issues clearly and providing tailored solutions.
- Collaborated with service advisors and technicians to ensure seamless communication and efficient repairs.
- Supported colleagues in solving challenging technical issues, fostering a collaborative work atmosphere.
- Participated in weekly meetings with management to discuss departmental goals, challenges faced during diagnosis process, and strategies for improvement.
- Accurately estimated labor hours required for each repair job which led to better resource allocation within the workshop.
- Improved overall workflow efficiency with meticulous record-keeping of diagnostic findings, repair recommendations, and client communications.
- Oversaw regular updates of OEM software, enhancing efficiency across platforms such as Ford IDS, GM ACDelco TDC, Stellantis Nissan, Toyota, Honda, BMW ISTA, and VW Ross-Tech. Managed diagnostics tools, including VCM3 and Cardaq3, to support seamless operations. Led initiatives for software enhancements, ensuring reliable automotive diagnostics.
Automotive Master Technician
2 Years 8 Months- Diagnosed and repaired complex automotive issues using diagnostic tools and software.
- Performed routine maintenance services, ensuring optimal vehicle performance and safety standards.
- Implemented quality control measures, ensuring consistent service standards and increasing customer satisfaction.
- Collaborated with team members to streamline repair processes, improving turnaround time and service delivery.
- Mentored junior technicians, enhancing their skills in best practices and troubleshooting techniques.
Automotive Technician
7 Months- Executed diagnostic and troubleshooting procedures to identify root causes of mechanical issues, ensuring timely and effective repairs.
- Analyzed vehicle data using advanced diagnostic equipment.
- Used specialized tools to detect leaks in gas and refrigerant systems.
- Repaired and replaced worn and damaged components.
- Resolved customer complaints by investigating and identifying causes of malfunctions, enhancing customer satisfaction.
- Repaired and replaced worn and damaged components to restore vehicle functionality and safety.
- Maintained accurate records of time and materials required to perform repairs and service.
Service Manager
5 Years 6 Months- Resolved customer complaints promptly, enhancing customer satisfaction.
- Resolved customer complaints in a professional and timely manner.
- Developed and maintained positive relationships with customers to build rapport and trust.
- Monitored service staff performance, providing constructive feedback to drive improvement.
- Met with customers to discuss service needs and offer available solutions.
- Implemented strategies to increase customer service satisfaction ratings.
- Implemented strategies that improved customer service satisfaction ratings.
- Negotiated with vendors to secure best prices for parts and supplies.
Automotive Technician
4 Years 3 Months- Conducted full vehicle inspections to identify leaks, damage, and other potential issues, ensuring safe operation.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Performed tire changes, rotations, and balancing on various vehicles to enhance performance and safety.
Automotive Technician
5 Years 10 Months- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Checked brake systems to assess and recommend pad replacement, disc turning, or other necessary maintenance.
- Repaired brake, exhaust, and electrical systems for domestic brands to ensure optimal vehicle performance.
- Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
- Serviced air conditioning systems, replaced fluids, and conducted thorough maintenance inspections to maintain vehicle reliability.
- Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
Education
Skills
Powertrain systems
CAN bus systems
Brake systems
Advanced diagnostics
Automotive electronics
Fuel systems
Hybrid systems
HVAC systems
Automatic transmissions
Starting systems
Electrical circuits diagrams
Body electrical systems
Certification
- Active on CBA "the flyweel" whit multiple module, training and curses complete
- Badge ; Hybrid & EV Received: Dec 11th, 2025
- 2024 T.A.P graduate
- 2026 T.A.P graduate
- Active Technician Ambassador
- Active T.A.C profile ( Technical Assistance Center )
Timeline
Automotive Diagnostician
Christian Brothers Automotive
03.2026 - CurrentRead More
Automotive Master Technician
Christian Brothers Automotive
07.2023 - 03.2026Read More
Automotive Technician
Newton Ford
12.2022 - 07.2023Read More
Service Manager
Chava’s Transmission Total Auto Care
06.2017 - 12.2022Read More
Automotive Technician
Auto House
03.2013 - 06.2017Read More
Automotive Technician
AAA Transmission Technology
08.2007 - 06.2013Read More
Penn Foster Career School
Read More