RIHANA MIAH
Gino’s of Seaford
Seaford,USA
2
Languages
2
years of professional experience
Phone Operator handling 36–60 customer calls per shift, takeout orders, and delivery-platform requests in a fast-paced restaurant setting. Manages menu questions, coordinates 21–35 DoorDash, Uber Eats, and Grubhub orders per shift, and supports the team during 4–5 busy shifts per week to keep service moving. Brings clear communication, calm pacing, and reliable guest support.
Work History
Phone Operator
6 Months- Handled customer calls and takeout orders, addressed menu inquiries, processed online orders, and assisted restaurant team during peak hours.
- Managed inbound and outbound phone communications efficiently.
- Provided accurate information to customers regarding menu items and services.
- Handled customer inquiries, resolving issues promptly and effectively.
Babysitter / Housekeeper
1 Year 4 Months- Delivered reliable childcare and housekeeping for local families, ensuring a safe and organized environment that promoted well-being.
- Supervised children during daily activities, ensuring safety and engagement.
- Developed and implemented age-appropriate educational games to foster learning.
- Communicated effectively with parents regarding children's progress and needs.
Education
- Biology
Expected 2030
High School Diploma
- Advanced Regents Diploma
- Top 25 Graduate
- High Honor Roll
- GPA: 4.2
Skills
Customer service
Communication
POS systems
Order processing
Customer inquiry handling
Complaint resolution
Guest relations
Appointment scheduling
Accomplishments
- Advanced Regents Diploma
- 4.2 GPA
- Top 25 Graduate
- High Honor Roll
- Seaford Leo’s Club Scholarship
- 8 AP Classes (3+ scores)
- Seaford Laureate
LEADERSHIP & COMMUNITY
- Secretary, Seaford Leo’s Club — Supported meetings, service projects, and fundraising; completed 76 community service hours.
- President, World Culture Club — Led meetings and multicultural activities while encouraging participation and inclusivity.
- Community Fundraising — Helped raise money toward the construction of a new mosque.
Languages
English
Native or Bilingual
French
Professional Working
Timeline
Phone Operator
Gino’s of Seaford
05.2024 - 11.2024Read More
Babysitter / Housekeeper
06.2022 - 10.2023Read More
Seaford High School
High School Diploma
Read More
Fordham University
from Biology
Read More