Clarissa Rodriguez
New York,NY
Summary
Organized Data Entry Keyer with track record of accuracy in fast-paced environments. Punctual and reliable employee committed to thoroughness and quality.
Detail-oriented professional experienced in administrative settings. Articulate and patient with strong collaboration skills. Known for balancing efficiency and accuracy.
Overview
6
6
years of professional experience
Work History
Customer Service Entry Clerk Contract
The Computer Merchant Remote
New York, New York
12.2024 - 05.2025
- Processed returned merchandise by checking for damage before restocking shelves.
- Sifted through large quantities of data and accurately transferred necessary information to electronic spreadsheets.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Discussed project scope and objectives with supervisors to understand particular data needs and develop input guidelines maximizing database impact while excluding irrelevant data.
Customer Service Representative
Remote
New York, NY
05.2023 - 09.2024
- Provided exceptional customer service to ensure customer satisfaction.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
- Developed strong customer relationships to encourage repeat business.
Restaurant Hostess
Eataly
New York, New York
01.2022 - 08.2024
- Directed customers to bar area in high-traffic times to increase drink sales.
- Greeted incoming guests to escort to assigned dining area and present menus.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
Online Order Fulfillment
Macys Department Store
Yonkers, New York
09.2021 - 10.2022
- Processed orders using company's online ordering system.
- Assessed customer feedback regarding order fulfillment services and identified areas for improvement.
- Received incoming shipments of merchandise and ensured accuracy of order fulfillment prior to stocking shelves.
Fulfillment Expert/Analyst Intern
Allocation Advisors Remote
New York, NY
12.2018 - 09.2019
- Processed returns efficiently in accordance with company policies and procedures.
- Packaged fragile items with protective padding to prevent damages during shipments.
- Ensured that all products were properly labeled prior to being shipped out from the warehouse.
Education
High School Diploma -
Franklin Academy
Monroe, NY06-2018
Skills
- Multitasking Abilities
- Source documentation
- Data reconciliation
- Software troubleshooting
- Error detection
- Refund processing
- Problem-solving
- Document transcription
- Customer service
- Data entry
- Effective communication
- Microsoft Word
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Customer Service Entry Clerk Contract
The Computer Merchant Remote
12.2024 - 05.2025
Customer Service Representative
Remote
05.2023 - 09.2024
Restaurant Hostess
Eataly
01.2022 - 08.2024
Online Order Fulfillment
Macys Department Store
09.2021 - 10.2022
Fulfillment Expert/Analyst Intern
Allocation Advisors Remote
12.2018 - 09.2019
High School Diploma -
Franklin Academy