Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Rika Martinez

Española

Summary

Multifaceted professional with extensive expertise in facility operations, sanitation, customer service, clerical support, and hazardous materials management. Proficient in upholding rigorous safety standards, overseeing work orders, managing hazardous substances, and ensuring compliance with regulations in controlled environments. Possesses Q clearance and RAD worker training, showcasing readiness for high-stakes operations. Commended for exceptional communication skills, meticulous attention to detail, and rapid adaptability across diverse roles.

Overview

7
7
years of professional experience

Work History

Custodian

Kleen-Tech
Los Alamos
01.2023 - Current
  • Executed daily sanitation tasks to minimize germs and uphold health standards.
  • Collected and properly disposed of waste according to established procedures.
  • Updated safety signage to alert others of wet floors and potential hazards.
  • Maintained cleanliness in commercial buildings through vacuuming, window cleaning, and dusting.
  • Replenished paper towel and toilet paper dispensers to ensure user convenience.
  • Adhered to safety protocols and utilized protective gear to prevent injuries.
  • Managed spills and cleaning emergencies to sustain cleanliness throughout each shift.

Housekeeper

Self-employed
01.2020 - Current

Delivered high-quality household sanitation services, with attention to detail.

•Conducted thorough cleansing of every living space.

Handled and managed washing, drying, and folding tasks efficiently.

Executed surface cleaning tasks to maintain a pristine environment.

  • Removed bed sheets and towels from rooms, and pre-treated stains to maintain and restore linen condition.
  • Demonstrated flexibility in adjusting the work schedule according to fluctuating occupancy.
  • Reduced the need for deep cleanings by consistently addressing minor maintenance issues.

Receptionist

Northern New Mexico Optical
Española
04.2022 - 01.2023
  • Instructed patients on proper use of contact lenses or glasses care maintenance.
  • Ensured compliance with HIPAA regulations regarding confidentiality of patient information.
  • Verified insurance eligibility for patients.
  • Ordered contact lenses, frames and other optical products according to doctor's prescription.
  • Performed basic vision tests, such as color blindness testing, and visual acuity screening.
  • Utilized problem solving skills to resolve customer issues quickly and efficiently.
  • Assisted patients in selecting frames that best fit their face shape and lifestyle needs.
  • Educated patients about eye health issues such as glaucoma or cataracts.
  • Resolved customer complaints promptly and professionally while adhering to company policies.

Clerk

UPS
Rawlins
08.2018 - 05.2019
  • Organized and categorized files for efficient document retrieval.
  • Processed incoming mail for prompt distribution to relevant departments.
  • Managed scheduling and calendar coordination to optimize time utilization.
  • Resolved customer inquiries by providing accurate information and timely support.
  • Applied strong multitasking skills to prioritize and complete assignments punctually.
  • Minimized data entry errors through meticulous information input into systems.
  • Assisted administrative staff in completing daily tasks to maintain smooth office operations.

Education

GED -

Northern New Mexico College
Española, NM
10.2016

Skills

  • Cleaning and sanitizing
  • Independent work
  • Dependability and responsibility
  • Customer service
  • Attention to detail
  • Team collaboration
  • Work prioritization
  • Work order management
  • Hazardous materials handling
  • Q clearance holder
  • RAD worker training
  • OSHA certification
  • Quick learning ability

References

References available upon request.

Timeline

Custodian

Kleen-Tech
01.2023 - Current

Receptionist

Northern New Mexico Optical
04.2022 - 01.2023

Housekeeper

Self-employed
01.2020 - Current

Clerk

UPS
08.2018 - 05.2019

GED -

Northern New Mexico College
Rika Martinez