Summary
Overview
Work History
Education
Skills
Timeline
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Riki McDermott

Herriman,UT

Summary

Dependable team leader with a proven track record full of success at Walmart, excelling in task delegation, scheduling, and customer service. Successfully trained staff across multiple departments, and implemented process improvements to enhance productivity and consistently increase sales. Adept at managing tight deadlines while maintaining attention to detail and project organization, contributing to high-quality outcomes in collaborative environments.

Overview

3
3
years of professional experience

Work History

Team Lead

Walmart
South Jordan, UT
11.2021 - 04.2025
  • Promoted to leadership position in recognition of strong work ethic and exceptional customer service.
  • Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
  • Trained new staff in relevant processes and procedures.
  • Resolved escalated customer complaints or queries promptly and efficiently.
  • Delegated daily tasks according to individual skill sets to team members in order to optimize group productivity.
  • Identified opportunities for process improvements, implementing changes when required.
  • Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
  • Collaborated with other departments to develop effective solutions that meet customer needs.

Art Assistant

Webtoon
Remote
01.2022 - 08.2024
  • Worked on a team of five to bring together weekly episodes for the webtoon "School Bus Graveyard," which currently has 3.7 million subscribers.
  • Posed the 3d models provided in CSP Ex to best suit the storyboards and provided feedback on the composition of panels.
  • Organized and maintained digital assets to create an efficient workflow process for fellow assistants.
  • Kept up with and always beat tight deadlines.

Education

GED -

Mountain Ridge High School
Herriman, UT
05-2021

Skills

  • Team leadership
  • Task delegation
  • Project and workflow management
  • Attention to detail
  • Scheduling
  • Deadline and time management
  • Customer service

Timeline

Art Assistant

Webtoon
01.2022 - 08.2024

Team Lead

Walmart
11.2021 - 04.2025

GED -

Mountain Ridge High School