Summary
Work History
Education
Skills
Timeline
Generic

Riki Warrick

Oroville,CA

Summary

Proven leader with extensive experience in retail operations, particularly with Family Dollar, where I enhanced store efficiency and customer satisfaction. Skilled in POS systems and team management, I excel in creating engaging customer experiences and fostering team growth. Achieved significant improvements in store performance through strategic problem-solving and effective customer service management.

Work History

Assistant Store Manager

Family Doller
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Created and maintained safe and secure work environments for employees.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.

IHSS Care Provider

IHSS Public Authority
  • Prepared nutritious meals according to dietary restrictions and preferences for better overall health.
  • Provided transportation and appointments management.
  • Provided transportation for clients to medical appointments, social events, and other necessary outings.
  • Ensured a safe and comfortable environment by maintaining a clean and organized living space.
  • Assisted clients with daily living activities, promoting independence and quality of life.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Assisted disabled clients to support independence and well-being.
  • Provided mobility assistance such as walking and regular exercising.

Team Associate

Walmart
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Maintained productive, efficient approach to all tasks.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Increased customer satisfaction by providing exceptional support and resolving issues in a timely manner.
  • Learned all required tasks quickly to maximize performance.

Education

Ukiah High School
Ukiah, CA

Skills

  • Problem-solving
  • Customer service
  • Customer experience
  • Customer service and engagement
  • Retail operations
  • Store organization
  • Time management
  • Team building and leadership
  • Store opening and closing
  • Attention to detail
  • Customer service management
  • Store operations
  • Stock management
  • Team management
  • POS systems
  • POS systems operations
  • Pricing and markdowns
  • Goals and performance
  • Display setup

Timeline

Assistant Store Manager

Family Doller

IHSS Care Provider

IHSS Public Authority

Team Associate

Walmart

Ukiah High School
Riki Warrick