Rikki Butler
Glenville,WV
Summary
Dedicated service excellence leader with a passion for embracing change and driving improvements to overcome challenges. Known for developing and implementing effective strategic initiatives, providing strong leadership, and fostering growth through student-focused interactions.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Assistant Vice President of Enrollment Management
Glenville State University
Glenville , USA
04.2023 - Current
- Directed efforts to enhance Veterans Affairs, International Student Services, and Student Life operations.
- Manages yearly financial planning and co-curricular evaluations.
- Created new programs including the Service Excellence model, One-Stop Shop, and International Student Services to boost organizational efficiency.
- Oversees first-year academic guidance programs.
- Achieved an increase of nearly 7% in yearly enrollment.
- Increased student enrollment by 10% from Fall '23 to Fall '24.
- Directed initiatives to increase student enrollment and maintain retention.
- Coordinate initiatives in Student Activities, Student Organizations, Admissions, International Student Services, Veterans Affairs, and Academic Success Center.
Interim Vice President for Enrollment Management
Glenville State University
Glenville , USA
07.2024 - 10.2024
Director of Undergraduate and Graduate Admissions
Glenville State University
Glenville , USA
01.2022 - 01.2023
- Coordinated move-in day and orientation week activities.
- Crafted marketing campaigns for QuickBooks, postcards, and promotional items.
- Scheduled and facilitated recruiting arrangements and large on-campus events.
- Provided academic advising and registration to all incoming students.
- Achieved a growth of more than 3% in every recruitment period.
Sr Admissions Counselor
Glenville State University
Glenville , USA
01.2019 - 01.2022
- Recruited International, Transfer, and Out-of-State students
- Collaborated across departments to schedule/advise new students, provide financial aid estimates, and evaluate documentation
- Managed athletic team onboarding for women's volleyball, Men's Basketball, golf, and wrestling
- Expanded yearly recruitment within allotted regions per annual strategic plan.
School Counselor
Braxton County Schools
Sutton , USA
01.2020 - 12.2020
- Provided intervention and fostered growth within the schools
- Counseled school-aged students pre-k - 6th grade
- Provided key insights into the health and wellness of the schools, classrooms, and grade levels to stakeholders
- Traveled and managed case loads from 3 elementary schools within the county
Community Engagement Specialist
Appalachian Community Health Center
Elkins , USA
01.2016 - 01.2018
- Grant-funded position to aid in the support of patients who pose the risk of psychiatric hospitalization
- Assisted teens and adults in gaining access to essential services.
- Cultivated relationships with local organizations to enhance resources for at-risk individuals.
- Documented grant and annual report activities.
Education
M.S - Adult and Continuing Education - Program Evaluation
Marshall University
Huntington, WV12-2023
B.S - Behavioral Science/Social Science
Glenville State University
Glenville, WV05-2013
M.S - Clinical Mental Health Counseling
Marshall University
Huntington, WVSkills
Data Analysis
Enrollment Management
Recruitment
Leadership
Organizational efficiency
Service Excellence
Strategic planning
Budget Management
Committees
- WVACRAO, Committee member, 2022-2023
- Search Committee, Member, Dean of Student Success and Retention, Financial Aid Program Assistant, Director of Residence Life, Director of Student Life
- Co-Curricular Assessment, Member, 2019-Current
- Institutional Scholarship Committee, Member, 2021-Current
- Graduate Council, Member, 2021-Present
- College of Health Sciences Task Force, Member, 2021-Present
- Nursing Program Development Committee, Member, 2021-2023
- Off-Campus Application Appeals, Member, Present
- New Student Orientation, Member, 2020-Present
- Glenville Service Excellence Team, Member, 2022
- Disaster Response and Psychological First Aid team, Member, 2017-2019
- Children and Youth Family Services fundraising committee, Member, 2014-2016
Certification
• SEVIS
• Boundary Invasion
• FERPA: Confidentiality of Records
• Sexual Harassment: Staff-to-Staff
• Title IX and Sexual Harassment Prevention for Employees
• Emotional Support Animals in Campus Housing: Navigate the Matrix with Practical, Supportive, and Legally Defensible Policies
• Trained Community Responder - disaster & catastrophic events
• SAMHSA – mental health and human services workers in major disasters
• Psychological First Aid Field Operations
• TCI: Therapeutic Crisis Intervention
• Motivational Interviewing
Websites
References
References available upon request.
Timeline
Interim Vice President for Enrollment Management
Glenville State University
07.2024 - 10.2024
Assistant Vice President of Enrollment Management
Glenville State University
04.2023 - Current
Director of Undergraduate and Graduate Admissions
Glenville State University
01.2022 - 01.2023
School Counselor
Braxton County Schools
01.2020 - 12.2020
Sr Admissions Counselor
Glenville State University
01.2019 - 01.2022
Community Engagement Specialist
Appalachian Community Health Center
01.2016 - 01.2018
• SEVIS
• Boundary Invasion
• FERPA: Confidentiality of Records
• Sexual Harassment: Staff-to-Staff
• Title IX and Sexual Harassment Prevention for Employees
• Emotional Support Animals in Campus Housing: Navigate the Matrix with Practical, Supportive, and Legally Defensible Policies
• Trained Community Responder - disaster & catastrophic events
• SAMHSA – mental health and human services workers in major disasters
• Psychological First Aid Field Operations
• TCI: Therapeutic Crisis Intervention
• Motivational Interviewing
M.S - Adult and Continuing Education - Program Evaluation
Marshall University
B.S - Behavioral Science/Social Science
Glenville State University
M.S - Clinical Mental Health Counseling
Marshall University
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