Rikki Zambrano
San Pedro,CA
Summary
Proven leader in high-stakes environments, exemplified by enhancing on-time performance and safety at United Airlines. Expert in aircraft marshalling and team leadership, I excel in identifying and resolving pre-flight issues, boosting team morale, and ensuring compliance with airport security regulations.
Overview
22
22
years of professional experience
Work History
Lead Ramp Agent
United Airlines
08.2022 - Current
- Managed aircraft pushback operations, ensuring safe execution while maintaining schedule integrity.
- Minimized operational errors with thorough pre-flight inspections of aircraft exterior and ground support equipment.
- Increased on-time performance through proactive identification and resolution of potential issues prior to departure.
- Boosted team morale by fostering a positive work environment and providing clear communication channels.
- Enhanced ramp safety by consistently enforcing proper procedures and guidelines.
- Streamlined aircraft turnaround times through efficient coordination of ground support equipment and personnel.
- Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
Senior Caregiver
Cathrine Jack
01.2019 - 07.2022
- Maintained clean, safe, and well-organized patient environment.
- Offered companionship and kindness to elderly patients.
- Assisted patients with daily living activities, ensuring their safety and wellbeing.
- Assisted in maintaining a clean and safe environment for patients, completing housekeeping tasks as needed.
- Maintained accurate documentation of patient care activities for regulatory compliance purposes.
- Administered medications as prescribed by physicians, ensuring proper dosage and adherence to medication schedules.
Hairdresser
Self-employeed
04.2002 - 06.2022
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Enhanced client satisfaction by providing personalized hair consultations and recommending suitable styles.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Promoted a safe work environment by adhering strictly to sanitation guidelines set forth by state regulations and salon policies.
- Maintained a clean and organized workstation, ensuring a comfortable and professional environment for clients.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Education
High School Diploma -
Partridge Private School
Long Beach, CA01.2016
Cosmetology License - Cosmetology
John Peri Beauty College, Inc.
Lomita, CA05.2003
Skills
- Aircraft Marshalling
- Ground Support Equipment Operation
- Airport Security Regulations
- Baggage handling
- Hazardous Materials Handling
- Load Planning
- Weight and Balance Calculation
- Dependable and Responsible
- Aircraft Tug Operation
- Loading and unloading
- Team Leadership
- Safety Procedures Compliance
- Heavy Lifting
- Pushback and towing
- Flexible Schedule
Timeline
Lead Ramp Agent
United Airlines
08.2022 - Current
Senior Caregiver
Cathrine Jack
01.2019 - 07.2022
Hairdresser
Self-employeed
04.2002 - 06.2022
High School Diploma -
Partridge Private School
Cosmetology License - Cosmetology
John Peri Beauty College, Inc.
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