Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Riko Richard Corzo

San Jose,CA

Summary

Highly-skilled Courier successful in providing quality service and completing on-time deliveries. Cross-trained in all aspects of shipping and deliveries. Dedicated Courier enthusiastic about meeting all kinds of people and bringing experience in busy delivery and pickup settings. Knowledgeable in courier skills. Successful career history comprising more than 3 years in automobile, motorcycle and bicycle transport.

Overview

9
9
years of professional experience

Work History

Courier

FedEx Express
03.2020 - Current
  • Evaluated and monitored through Ground and Express packages and assured proper sorting
  • Developed strong client and employee relationships to foster a positive working environment and increase customer satisfaction
  • Quickly learned new programs and changes such as switching from our old powerpad system to the new LEO system
  • Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
  • Established lasting relationships with customers by delivering packages on time, interacting professionally and responding promptly to questions.
  • Developed strong sense of most efficient routes to avoid traffic and construction on local roads and highways.
  • Tracked delivery information, mileage and fuel use while on shift.
  • Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management and peers.

Event Supervisor

All About Parking
01.2017 - 02.2020


  • Ensured proper and consistent communication with clients to maintain good customer satisfaction
  • Quickly resolved complications during events
  • Returned guests vehicles in a safe, timely, and friendly manner while following safe driving practices and obeying traffic laws
  • Coordinated schedules and timelines for events.
  • Managed event logistics and operations.
  • Managed administrative logistics of events planning, event booking and event promotions.
  • Evaluated existing plans, processes and events planning services to identify opportunities for improvement.

Manager

Spot A Pizza Place
04.2014 - 12.2016
  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.

Education

Associate of Science - Public Health

Foothill College
Los Altos, CA
12.2024

High School Diploma -

Los Altos High School
Los Altos, CA
06.2016

Skills

  • HIPAA Compliance
  • GPS and Route Planning
  • Delivering Time-Sensitive Specimens
  • Tracking Specimens
  • Coordinating Efficient Routes
  • Item Tracking

Languages

Spanish
Native or Bilingual

Timeline

Courier

FedEx Express
03.2020 - Current

Event Supervisor

All About Parking
01.2017 - 02.2020

Manager

Spot A Pizza Place
04.2014 - 12.2016

Associate of Science - Public Health

Foothill College

High School Diploma -

Los Altos High School

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Riko Richard Corzo