Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Riku Ito

AUBURN

Summary

Experienced hospitality professional with a strong history of providing outstanding service in restaurant environments. Efficiently handles multiple tasks to guarantee a positive dining experience for customers. Acknowledged for exceptional communication and teamwork skills, adept at adjusting to changing priorities to meet service excellence. Reliable and dedicated to cultivating a hospitable atmosphere for guests.

Overview

1
1
Certification

Work History

Restaurant Server

GUSTO
06.2024 - 09.2024
  • Provided exceptional customer service to enhance guest satisfaction and dining experience.
  • Managed order accuracy through attentive listening and effective communication with kitchen staff.
  • Processed payments accurately using POS system, ensuring seamless transactions for guests.
  • Resolved customer inquiries and concerns promptly, fostering a welcoming atmosphere for patrons.
  • Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.

Restaurant Server

Yakitori-no-ohgiya
06.2024 - 09.2024
  • Adapted quickly to changing menus and customer preferences, demonstrating flexibility in a fast-paced environment.
  • Cultivated warm relationships with regular customers.
  • Greeted new customers, discussed specials, and took drink orders.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.

Education

Associate of Arts - Business

Green River College
Auburn, WA
06-2025

Skills

  • Client satisfaction management
  • Efficient order processing
  • Effective organization
  • Guest service
  • Exceptional communication
  • POS system operation
  • Attention to table aesthetics
  • Attention to detail in order processing
  • Cleaning and sanitizing
  • Responsible alcohol service

Accomplishments

  • Collaborated with team of social media in the development of Japanese club.
  • Supervised team of 7 staff members as vice president.

Certification

  • Vaild Washington State Driver's License - May 2025

Languages

English
Professional Working
Japanese
Native or Bilingual

Timeline

Restaurant Server

GUSTO
06.2024 - 09.2024

Restaurant Server

Yakitori-no-ohgiya
06.2024 - 09.2024

Associate of Arts - Business

Green River College

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