Rilee Warner
West Salem,OH
Summary
Compassionate and dependable Registered Medical Assistant with extensive experience in Family Medicine as well as other Specialties. Adaptable and always willing to learn new roles. Highly skilled and thorough in patient-centered care/HIPPA, thorough charting in EMR systems, performing vital signs, and managing medical records. Excellent communicator and ability to problem-solve, to ensure high-quality patient experiences and safety. A Team player with great work ethics
Overview
17
17
years of professional experience
Work History
Medical Assistant
Cleveland Clinic
Wooster, OH
09.2015 - Current
- Built strong relationships with patients through effective communication skills that foster trust in the clinic's commitment to quality care.
- Maintained a safe and clean clinical environment for patient care.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Performed medical records management, including filing, organizing, and scanning documents.
- Scribed daily for Provider that I worked for in office during patient care, including H&P, pending orders, pending consults, pending medications, and adding diagnoses.
- Scheduling patients for office visits and routine follow ups, for continuity of care.
- Contact patients over the phone or EMR (EPIC) by messages (mychart), in regards to their care. (Results, patient questions, medication refills)
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations. Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Prepared charts for upcoming visits.
- Performed back office tests ordered by Provider. UA, ECG, COVID/FLU.
- Prepared lab specimens.
- Draw up vaccines/injections in office and administer to patient in the office. Followed the double check process, we have in place.
- Was trained briefly in casting when working in Orthopedics.
- Attended routine monthly meeting regarding patient care, safety, initiative and quality.
- Did yearly Trainings for Competency with check offs.
- BLS/CPR certified every 2 years.
Registered Medical Assistant
Bloomington/Family Medicine
Wooster, OH
06.2014 - 09.2015
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
- Performed essential administrative tasks such as scheduling appointments, updating records, and coordinating referrals.
- Completed Prior Authorizations for medications or testing for patients.
- Answered telephone calls regarding patient care. Relayed patient results. Assist patients with any questions they may have in regards to their care.
- Strengthened patient-provider relationships through compassionate communication and attentive listening skills.
- Maintained accordance with HIPAA guidelines.
- Performed medical records management, including filing, organizing and scanning documents.
- Assisted physicians with minor surgeries, including preparing exam rooms and sterilizing instruments.
- Completed EKGs and other tests based on patient presentation in office.
- Completed back office Point of Care Testing in the office.
- Prepared lab specimens for diagnostic evaluation.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Registered Medical Assistant
Wooster Foot and Ankle Center
Wooster, OH
02.2013 - 06.2014
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
- Prepared examination rooms with necessary tools and instruments prior to each appointment, enabling smooth transitions between patients.
- Taught patients about medications, procedures, and care plan instructions.
- Improved patient experience by promptly greeting, preparing, and escorting individuals through their visits.
- Assisted physicians with minor surgeries, including preparing exam rooms and sterilizing instruments.
- Strengthened patient-provider relationships through compassionate communication and attentive listening skills.
- Completed in office x-rays (not certified), but able to position the foot/ankle for x-ray. Followed appropriate procedures to minimize patient's exposure to radiation.
- Completed routine nail care on patient's and debridement of calluses.
- Complete custom orthotics for patient with plaster molding.
- Complete PT by doing Ultrasound or melted paraffin wax.
- Wound care cleaning (under supervision of MD)
- Removing sutures and staples.
- Wraps
Office Administrative Assistant
Core Safety, LLC
West Salem, OH
07.2008 - 11.2011
- Performed all billing and receivable duties and entered into GP (Accounting Software). Printed monthly A/R and A/P to keep track of negative or positive balances.
- Called on all past due balances.
- Marketing and cold calling, for possible new clients.
- Attended Conferences with Trainers to discuss safety conplaince and services offered, with potential new clients. Focuses were safety in Construction or General Industry.
- Handled all incoming telephone calls and emails from current, new or old clients.
- Typed up Client's quotes and proposals for possible new work.
- Typed up Jobsite Inspections done by a CORE Safety Consultant, and emailed them to the Client (Company) on a monthly basis.
- Made up all training material for training classes for Safety Consultants x 3.
- Handled all certification cards for clients. Cards made after completion of courses and given to the Safety Consultants to hand out to Company/completed Employees. Cards also mailed out to the Company to hand out to Employees who completed the course. (Ex: 10 HR, 30 HR, Cranes & Rigging, and Powered Industrial Truck-Forklift).
- Completed BWC classes for OSHA and Recordkeeping.
- Mail out important documents such as training material, customer customized manuals by regular mail or certified mail.
- Ordered and maintained all office supplies needed within the office.
- Coordinate scheduling with Clients if needed with Consultants.
Education
Diploma - Registered Medical Assistant - Medical Assistant
Sandford Brown Institute
Middleburg Heights, OH12-2012
High School Diploma -
Northwestern High School
West Salem, OH05-2006
Skills
- Data privacy assurance
- Proficient in medical terminology
- Proficient in EMR/EHR systems
- Accurate typing skills
- Patient-centered care
- Detailed medical reporting
- Compassionate patient care
- Reliable team player
- Professionalism and ethics
- Problem solving
- Trustworthy
- Adaptable
- Immunization administration
- ECG/EKG
- Back office POC (point of care) procedures
- Perform vital signs
- CPR/BLS certified
Timeline
Medical Assistant
Cleveland Clinic
09.2015 - Current
Registered Medical Assistant
Bloomington/Family Medicine
06.2014 - 09.2015
Registered Medical Assistant
Wooster Foot and Ankle Center
02.2013 - 06.2014
Office Administrative Assistant
Core Safety, LLC
07.2008 - 11.2011
Diploma - Registered Medical Assistant - Medical Assistant
Sandford Brown Institute
High School Diploma -
Northwestern High School