Assisted with fleet management to ensure all 263 vehicles are properly maintained and in a profit generating state
Used company reports to analyze sales, gross profit and inventory activities.
Assisted with onboarding of new employees by providing training and development resources.
Contributed to developing strategies for profit optimization within the branch resulting in the branches income per car improving from $1091 to $1246 in a months time.
Improved management skills by participating in rigorous training programs and workshops.
Assisted supervisors in setting clear goals, establishing priorities, and monitoring progress to ensure successful completion of tasks.
Built lasting relationships with clients through exceptional service delivery, fostering loyalty and repeat business opportunities.
Waitress
Ropers Restaurant
01.2018 - 12.2023
Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Exhibited strong multitasking abilities, balancing approximately 8 tables and multiple orders at a time while delivering prompt service.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Contributed to increased sales by promoting daily specials and making personalized menu recommendations.
Marketing Intern
Knockout30
01.2023 - 03.2023
Assisted in creating written, video, and image content for marketing channels.
Participated in brainstorming sessions, contributing fresh ideas that led to innovative marketing initiatives.
Conducted market research to identify target audiences and optimize marketing efforts.