Rileigh Barrera
Colorado Springs,CO
Summary
Experienced Sales Assistant with expertise in store opening and closing procedures, money handling and merchandising. Manages sales tasks with efficiency and accuracy. Proficient in monitoring security and serving diverse customer needs. Also a natural leader with proven record of exceeding sales targets and driving customer service excellence. Skilled in training and mentoring new associates on methods and techniques to build customer retention and boost loyalty. Passionate about helping customers and delivering exceptional experiences with every interaction.
Overview
5
5
years of professional experience
Work History
Server
City Limits Bar And Grill
2023.08 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Sales Associate
Hotworx 24, Infrared Fitness Studio
2022.01 - 2022.08
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Onboarded new members into the studio to have full 24 hr access and learn how to run connected apps properly.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
Server
Thirsty's Brew Pub & Grill
2020.06 - 2021.11
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Carried out day-to-day duties accurately and efficiently.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Worked flexible hours; nights, weekends, and holiday shifts.
- Maintained energy and enthusiasm in a fast-paced environment.
- Identified issues, analyzed information and provided solutions and problems.
Barista
Starbucks
2018.07 - 2020.05
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
Education
High School Diploma -
Brewster High School
Brewster, KS05.2020
Skills
- Customer Service
- Flexible and Adaptable
- Conflict Resolution
- Organizational
- Time Management
- Leadership
- Responsible
- Positive Attitude
Timeline
Server
City Limits Bar And Grill
2023.08 - Current
Sales Associate
Hotworx 24, Infrared Fitness Studio
2022.01 - 2022.08
Server
Thirsty's Brew Pub & Grill
2020.06 - 2021.11
Barista
Starbucks
2018.07 - 2020.05
High School Diploma -
Brewster High School
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