Summary
Overview
Work History
Education
Skills
Timeline
Riley Alexander

Riley Alexander

Brownsburg,Indiana

Summary

Customer-savvy worker accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills.

Overview

2
2
years of professional experience

Work History

Baker

The Flying Cupcake Bakery
03.2024 - 06.2024
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Collaborated with team members to complete tasks and maintain smooth running of bakery.
  • Trained and supervised new employees on bakery operations and procedures.
  • Replenished and rotated food items, following correct food cooling and storage procedures.
  • Cleaned and maintained kitchen equipment and oven.
  • Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.

Manager in Training

Chick Fil A
06.2023 - 12.2023
  • Enhanced supervisory and leadership abilities by working closely with supervisor.
  • Gained knowledge of company policies, protocols and processes.
  • Analyzed customer feedback to identify areas for improvement.
  • Assisted with onboarding of new employees by providing training and development resources.
  • Described product to customers and accurately explained details and care of merchandise.

Trainer

Hotbox Pizza
01.2023 - 08.2023
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Monitored participant workflow and behaviors throughout training process.
  • Implemented new training courses after assessing corporate data and identifying employee weaknesses.
  • Educated clients on proper use of products and systems.
  • Monitored and reported trainee progress, introducing new learning tools to address individual needs.
  • Introduced standardized training for cohesive learning environments.

Manager in Training

Zaxbys
07.2022 - 12.2022
  • Conferred with customers each day to maintain current understanding of needs and preferences, resolve issues, and promote brand loyalty.
  • Gained knowledge of company policies, protocols and processes.
  • Described product to customers and accurately explained details and care of merchandise.
  • Handled day-to-day customer or client questions via telephone or email.
  • Assisted with onboarding of new employees by providing training and development resources.

Education

High School Diploma -

Avon High School, Avon, IN
05.2022
  • Honoree of Academic Honors Diploma
  • 3.5 GPA
  • National Art Honor Society Member
  • Animation Club Member

Skills

  • Management
  • Customer Service
  • Quality Management
  • Staff Supervision
  • Employee Mentoring
  • Sales Techniques

Timeline

Baker - The Flying Cupcake Bakery
03.2024 - 06.2024
Manager in Training - Chick Fil A
06.2023 - 12.2023
Trainer - Hotbox Pizza
01.2023 - 08.2023
Manager in Training - Zaxbys
07.2022 - 12.2022
Avon High School - High School Diploma,

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Riley Alexander