Riley Alvarez
Summary
I am a detail-oriented professional with experience in business operations and customer service. I was frequently praised as hard-working by my peers, and I can be relied upon to help your company achieve its goals. I am a responsible student with good judgment, time management, and a flexible schedule, aiming to jump-start my career. I can be relied upon to help your company achieve its goals.
Overview
7
7
years of professional experience
Work History
Front Desk Associate/Supervisor
Dallas Stars Hockey Club
07.2024 - Current
- As a front desk associate, I welcomed guests and engaged in friendly conversations while conducting the check-in process, handled various administrative tasks, such as filing paperwork, entering data into computer systems, and photocopying documents. As a supervisor, I resolved customer complaints professionally while maintaining high standards of service quality, and trained newly hired employees on front desk procedures and business operations.
Barista
Starbucks
02.2021 - 07.2021
- As a Barista, my daily tasks included answering customer phone calls and appropriately addressing questions and complaints, memorizing frequent customer orders and drink recipes, cash handling, accurately counting out cash drawers, and inputting the data into the corresponding system (POS).
Associate
In-N-Out
03.2019 - 11.2019
- As an associate, I provided customer service in a fast-paced environment. I took orders accurately, prepared food according to quality standards, and maintained cleanliness and organization within the restaurant. I contributed to a positive dining experience for customers while demonstrating reliability, adaptability, and a commitment to learning and growth.
Sales Associate
Journeys
10.2018 - 04.2019
- As a sales associate, I assisted customers in finding the right footwear and accessories to meet their needs and preferences. I provided product knowledge, offered personalized recommendations, and processed transactions efficiently.
Education
Associate in Arts (AA) - Business
Tarrant County College
06.2025
Highschool Diploma -
Birdville High School
05.2020
Skills
- Customer Service
- Conflict Resolution
- Time Management
- Data Entry Accuracy
- Adaptive team player
- Computer proficiency
Languages
- English
- Spanish Bilingual
References
References available upon request.
Timeline
Front Desk Associate/Supervisor
Dallas Stars Hockey Club
07.2024 - Current
Barista
Starbucks
02.2021 - 07.2021
Associate
In-N-Out
03.2019 - 11.2019
Sales Associate
Journeys
10.2018 - 04.2019
Associate in Arts (AA) - Business
Tarrant County College
Highschool Diploma -
Birdville High School
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