Riley Alvarez
Summary
I am a detail-oriented professional with experience in business operations and customer service. I am responsible with good judgment, time management, and a flexible schedule, aiming to jump-start my career. I can be relied upon to help your company achieve its goals.
Overview
7
7
years of professional experience
Work History
Front Desk Associate/Supervisor
Dallas Stars Hockey Club
07.2024 - 12.2025
- As a front desk associate, I welcomed guests and engaged in friendly conversations while conducting the check-in process, handled various administrative tasks, such as filing paperwork, entering data into computer systems, and photocopying documents. As a supervisor, I resolved customer complaints professionally while maintaining high standards of service quality, and trained newly hired employees on front desk procedures and business operations.
Barista
Starbucks
01.2021 - 06.2021
- As a Barista, my daily tasks included answering customer phone calls and appropriately addressing questions and complaints, memorizing frequent customer orders and drink recipes, cash handling, accurately counting out cash drawers, and inputting the data into the corresponding system (POS).
Associate
In-N-Out
02.2019 - 10.2019
- As an associate, I provided customer service in a fast-paced environment. I took orders accurately, prepared food according to quality standards, and maintained cleanliness and organization within the restaurant. I contributed to a positive dining experience for customers while demonstrating reliability, adaptability, and a commitment to learning and growth.
Sales Associate
Journeys
09.2018 - 03.2019
- As a sales associate, I assisted customers, provided product knowledge, offered personalized recommendations, and processed transactions efficiently.
Education
Associate in Arts (AA) - Business
Tarrant County College
06.2025
Highschool Diploma -
Birdville High School
05.2020
Skills
- Customer Service
- Conflict Resolution
- Time management
- English and Spanish speaker
- Adaptive
- Computer proficiency
Timeline
Front Desk Associate/Supervisor
Dallas Stars Hockey Club
07.2024 - 12.2025
Barista
Starbucks
01.2021 - 06.2021
Associate
In-N-Out
02.2019 - 10.2019
Sales Associate
Journeys
09.2018 - 03.2019
Associate in Arts (AA) - Business
Tarrant County College
Highschool Diploma -
Birdville High School