Riley Babka
Centralia,WA
Summary
Highly motivated undergraduate student with 3+ years of diverse customer service and administrative experience. Skilled in multi-tasking, scheduling, organizing, and maintaining confidentiality. Proven ability to communicate effectively and handle high-stress situations with composure. Enthusiastic about supporting Washington's most vulnerable populations and thriving in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Certified 911 Public Safety Telecommunicator
Lewis County Communications
Chehalis, WA
02.2024 - Current
- Efficiently and accurately assess emergencies via incoming calls, prioritize responses based on the severity of the situation, and dispatch appropriate emergency services, such as police, fire, or medical assistance.
- Ensuring the safety of citizens through diligent and quick communication while maintaining composure and professionalism in high-stress situations.
- Accurately document all details of incoming calls, including caller information, incident descriptions, and actions taken, ensuring thorough and comprehensive reporting.
Administrative Assistant Intern
Pacific Mobile Structures Inc.
Chehalis, WA
06.2022 - 08.2022
- Performed daily records management and general office procedures in assistance to headquarters and numerous other nationwide branches.
- Worked with client concerns and communications by directing calls and forwarding registrations/titles to appropriate staff members and departments.
- Assisted in organizing and collecting office filing systems for easy retrieval of information.
HR Office Assistant
Centralia School District 401
Centralia, WA
04.2022 - 06.2022
- Supported several diverse clerical duties to the HR department and school district.
- Performed regular record keeping of HR files along with district employee documents.
- Ensured all confidential paperwork and official documents were collected and filed appropriately.
Education
Bachelor of Arts - Criminal Justice And Psychology
Washington State University
Pullman, WA12-2025
Associate of Arts -
Centralia College
Centralia, WA06-2022
High School Diploma -
Centralia High School
Centralia, WA06-2022
Skills
- Proficient in MS Word, Excel, and other office software
- Adaptive and goal-oriented
- Clerical and administrative skills
- Organization and attention to detail
- Professional client data ethics/confidentiality
- Effective communication in fast-paced environments
Timeline
Certified 911 Public Safety Telecommunicator
Lewis County Communications
02.2024 - Current
Administrative Assistant Intern
Pacific Mobile Structures Inc.
06.2022 - 08.2022
HR Office Assistant
Centralia School District 401
04.2022 - 06.2022
Bachelor of Arts - Criminal Justice And Psychology
Washington State University
Associate of Arts -
Centralia College
High School Diploma -
Centralia High School
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