Riley Beckman
Winona,MN
Summary
Dedicated server with strong customer service skills and effective communication. Proven ability to manage busy environments while ensuring guest satisfaction and professionalism. Enthusiastic professional with diverse experience in food service and a bachelor's degree in digital media. Skilled in communication, problem-solving, and multitasking under pressure, with a strong understanding of content creation. Eager to apply both interpersonal and technical skills in a dynamic role that values creativity, teamwork, and engagement.
Overview
9
9
years of professional experience
Work History
Server
Perkins Family Restaurant
Winona , MN
11.2023 - Current
- Provided friendly and attentive service to customers to ensure a comfortable dining experience. Assisted coworkers with the export, providing drinks and seating guests. I managed my time efficiently when busy, catering to each guest equally. Responded to and communicated with guests about inquiries or complaints in a professional manner.
Barista
Norvary
Winona, Minnesota
09.2022 - 09.2023
- Prepared and served specialty coffee and beverages to customers.
- Assisted customers with menu selections and provided product recommendations.
- Managed cash register transactions and processed customer payments accurately.
- Trained new baristas on coffee preparation techniques and customer service standards.
- I ran food out to guests from the kitchen.
Sterile Technician
Cambridge Family Dentistry
Cambridge, Minnesota
03.2020 - 08.2022
- Prepared and sterilized dental instruments following strict safety protocols.
- Maintained cleanliness and organization in the sterilization area.
- Operated autoclaves and other sterilization equipment efficiently.
- Supported dental staff by ensuring readiness of instruments for procedures.
- Cleaned and disinfected work areas regularly using appropriate chemicals and techniques.
- Maintained accurate records of sterilization processes, including time, temperature, pressure and other parameters.
Movie Theater Employee
GTI theaters
Cambridge, Minnesota
03.2019 - 10.2020
- Assisted customers with ticket purchases and seating arrangements.
- Maintained cleanliness and organization of theater auditoriums and lobby areas.
- Stocked concession stands with snacks, beverages, and merchandise efficiently.
- Trained new employees on operational procedures and customer service standards.
- Monitored audience behavior to ensure a safe and enjoyable experience for all patrons.
- Collaborated with team members to enhance overall theater operations and workflow efficiency.
Server
Peoples Cafe
Cambridge, Minnesota
06.2016 - 11.2018
- Took customer orders accurately and entered them into the system.
- Delivered food and beverages promptly to tables.
- Assisted in maintaining cleanliness of dining area and tables.
- Refilled drinks and provided additional service as needed.
- Collaborated with kitchen staff to ensure timely food preparation.
- Handled cash and processed payments efficiently at the register.
Education
Bachelor of Arts - Mass Communication-Creative Digital Media
Winona State University
Winona, MN05-2025
High School Diploma -
Cambridge-Isanti High School
Cambridge 06-2020
Skills
- Customer service
- Effective communication
- Time management
- Menu memorization
- Food delivery
- Professional appearance
- Suggestive selling
- Menu item recommendation
- Digital media production
- Content creation
- Team collaboration
- Editing and proofreading
- Organization and time management
- Friendly, positive attitude
- Attention to detail
- Teamwork and collaboration
Timeline
Server
Perkins Family Restaurant
11.2023 - Current
Barista
Norvary
09.2022 - 09.2023
Sterile Technician
Cambridge Family Dentistry
03.2020 - 08.2022
Movie Theater Employee
GTI theaters
03.2019 - 10.2020
Server
Peoples Cafe
06.2016 - 11.2018
Bachelor of Arts - Mass Communication-Creative Digital Media
Winona State University
High School Diploma -
Cambridge-Isanti High School
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