Riley Behmer
McKinney,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Results-oriented Interior Designer uses experience and knowledge to create unique and innovative design solutions. Offers excellent problem-solving and communication skills for providing highest level of customer service. Dedicated to staying current on latest industry trends and developments.
Overview
4
4
years of professional experience
Work History
Data Entry Specialist
Raphael National
10.2022 - Current
- Maintained strict confidentiality of sensitive information, adhering to established guidelines and protocols.
- Completed data entry tasks with accuracy and efficiency.
- Compiled data and reviewed information for accuracy prior to input.
- Contributed to team success by consistently meeting or exceeding performance targets in speed, accuracy, and output volume.
- Reduced errors in data records by conducting thorough quality checks and implementing corrective measures.
Call Center Representative
Spire Recovery Solutions
06.2022 - 12.2022
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
- Maintained detailed records of customer interactions, streamlining communication efforts between various departments.
Customer Service Representative
Scheels
12.2021 - 04.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Team Leader
Chick Fill A
08.2020 - 12.2021
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Built strong relationships with customers through positive attitude and attentive response.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Education
Associate of Arts - Interior Design
Collin County Community College District
Plano, TX05.2025
Skills
- Accuracy and Attention to Detail
- Spreadsheet Management
- Work Prioritization
- Data Processing
- Deadline Oriented Approach
- Quality Control Focus
- Microsoft Office proficiency
Timeline
Data Entry Specialist
Raphael National
10.2022 - Current
Call Center Representative
Spire Recovery Solutions
06.2022 - 12.2022
Customer Service Representative
Scheels
12.2021 - 04.2022
Team Leader
Chick Fill A
08.2020 - 12.2021
Associate of Arts - Interior Design
Collin County Community College District
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