Riley Brown
Summary
Results-driven community professional with strong foundation in community engagement and program implementation. Proven track record in organizing and leading impactful initiatives that benefit diverse groups. Highly collaborative, adaptable to change, and committed to achieving meaningful outcomes through teamwork and effective communication.
Experienced with community outreach, consistently building strong connections and fostering community involvement. Utilizes organizational and leadership skills to coordinate and drive successful initiatives. Knowledge of effective communication strategies ensures positive engagement and impactful outcomes.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Service Crew Member
Cold Stone
03.2022 - Current
- Enhanced customer satisfaction by providing efficient and friendly service.
- Collaborated with team members to meet high standards of service during peak hours.
- Adhered to company policies and procedures consistently, contributing to a positive workplace culture.
- Resolved customer complaints promptly and professionally, maintaining a focus on overall satisfaction.
- Provided exceptional customer service, resulting in increased repeat business and positive reviews.
Education
No Degree - Business Administration
University of North Carolina At Charlotte
Charlotte, NC05-2028
High School Diploma -
Page High School
Greensboro, NC06-2024
Skills
- Verbal and written communication
- Team collaboration
- Relationship building
- Hospitality and accommodation
- Integrity and honesty
- Salesmanship
Certification
- Adobe certified professional in visual design, Adobe - April 22, 2024 to April 22 2027
- Certification in Customer service & Sales, NRF Foundation - 04/03/24 to 04/03/27
- ACT WorkKeys National Career Readiness Certification, NCRC - Issued 03/02/24
Timeline
Service Crew Member
Cold Stone
03.2022 - Current
No Degree - Business Administration
University of North Carolina At Charlotte
High School Diploma -
Page High School
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