Riley Budai
Lansing,MI
Summary
Committed professional with experience in customer service and sales in the retail industry along with waitressing experience. Highly organized and detail-oriented with excellent communication skills. Highly motivated worker with experience in a fast-paced retail and waitressing environment. Skilled in providing excellent customer service, upselling products, and developing relationships with customers.
Overview
4
4
years of professional experience
Work History
Waitress
The Beach Tiki Bar
2024.05 - Current
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
Sales Associate
Plato's Closet
2022.01 - 2023.01
- Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously
- Organized merchandise displays to promote higher levels of customer engagement
- Handled customer complaints and inquiries in a courteous and efficient manner
- Assisted with training and mentoring new team members.
President Of WLTV Internship
Stephanie Doppke
2021.01 - 2023.01
- Attended staff meetings to take minutes and notes
- Adapted strategies with different editing techniques and styles
- Directed location shooting with technical eye for details impacting post-production editing
- Revised draft footage, trimmed areas and finalized video to support quality standards
- Managed schedule and submitted requirements before deadline
- Complemented videos with footage, photos and music added in post-production.
Education
Bachelors - Digital Storytelling
Michigan State University
East Lansing, MI05.2027
Skills
- Product Promotion
- Multitasking Strengths
- Time Management
- Customer Service
- Production Management
- Online Editing
- Sales Associate
- Hospitality service expertise
- Handling Complaints
- Service prioritization
Timeline
Waitress
The Beach Tiki Bar
2024.05 - Current
Sales Associate
Plato's Closet
2022.01 - 2023.01
President Of WLTV Internship
Stephanie Doppke
2021.01 - 2023.01
Bachelors - Digital Storytelling
Michigan State University
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