Riley Carr
Fuquay Varina,NC
Summary
User experience researcher with 5+ years of experience working in highly technical and complex domains, translating user behaviors, needs, and feedback into actionable insights that inform intuitive, empathetic design solutions. I bring a research-informed design perspective, combining analytical insights with creative problem-solving to improve clarity, usability, and delight in user interactions.
Overview
6
6
years of professional experience
1
1
Certification
Work History
User Experience Researcher
Red Storm Entertainment
09.2020 - Current
- Conducted user-centered research to understand player behaviors and interactions, directly informing UX design decisions for complex game systems and interfaces.
- Prepared, recruited for and conducted user surveys, heuristic reviews, interviews, usability and appreciation tests to validate and iterate on UX designs, user flows, and interaction patterns.
- Analyzed quantitative and qualitative research data into clear findings and design recommendations, influencing UX direction and helping teams resolve complex usability and interaction challenges.
- Leveraged AI-powered tools to accelerate research synthesis and insight generation, supporting faster, data-informed UX design decisions.
- Collaborated cross-functionally with researchers, designers, and stakeholders to define feedback systems and OKRs that supported iterative UX improvements.
- Supported design consistency by identifying recurring UX patterns and pain points
Education
Simulation & Game Development -
Wake Technical Community College
Raleigh, NCSkills
- Usability testing
- Surveys & Interviews
- Heuristic Evaluation
- Qualitative & Quantitative Analysis
- AI-Assisted Research Synthesis
- User Flows & Interaction Design
- Iterative Feedback
- Cross-Functional Collaboration
- Miro
- Qualtrics
- Confluence
- Microsoft Suite
- Procreate
- Adobe Photoshop (2020)
- Beginner HTML Understanding
- OKR Development
References
Scott Shirhall, Red Storm Entertainment, 919-308-3268
Certification
Google UX Design Certificate (In-Progress)
Timeline
User Experience Researcher
Red Storm Entertainment
09.2020 - Current
Simulation & Game Development -
Wake Technical Community College