Riley Craig
Perkasie,PA
Summary
Proven leader and skilled bartender with extensive experience, adept in staff management and customer service. Excelled in high-volume hospitality settings, enhancing customer satisfaction and loyalty through strong team collaboration. Demonstrated expertise in salesmanship, complex problem-solving, and ensuring operational excellence. Looking to transition into new field, leveraging strong interpersonal and problem-solving abilities.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Bartender
Blue Bell Inn
04.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Assistant Bar Manager
Jax Bar & Grill
08.2023 - Current
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Cultivated a loyal customer base by delivering exceptional service experiences, resolving complaints promptly, and soliciting feedback for continuous improvement efforts.
- Collaborated with the Bar Manager in setting sales targets, budgeting, forecasting, and expense control measures.
Landscape Assistant Foreman
Holly Days Nursery
08.2020 - 08.2022
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Increased efficiency by maintaining a clean and organized work environment both on job sites and at the company yard.
- Performed planting, watering, mulching, and edging of lawns.
Education
Bachelor of Science - Labor And Human Relations
Penn State University
State College, PA05.2026
High School Diploma -
Pennridge High School
Perkasie, PA05.2022
Skills
- Strong multitasking
- Customer Service
- Highly reliable
- Outgoing & Engaging Personality
- Complex Problem-Solving
- Sales expertise
- Staff Management
- Proficient in Microsoft 365, Google, and Word
Certification
Penn State Smeal College Business Certificate (Business Fundamentals)
Timeline
Bartender
Blue Bell Inn
04.2024 - Current
Assistant Bar Manager
Jax Bar & Grill
08.2023 - Current
Landscape Assistant Foreman
Holly Days Nursery
08.2020 - 08.2022
Penn State Smeal College Business Certificate (Business Fundamentals)
Bachelor of Science - Labor And Human Relations
Penn State University
High School Diploma -
Pennridge High School
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