Riley Darby
New Hartford,NY
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple tasks simultaneously with a high degree of accuracy. Achievements include expanding customer base and bringing in new sales revenue. Excellent customer service, research, and conflict resolution skills. Flexible schedule and willingness to travel.
Overview
4
4
years of professional experience
Work History
Banquet Server
O'Connor's Catering
New Hartford, NY
06.2023 - 07.2024
- Provided excellent customer service by anticipating guests' needs and responding promptly to requests.
- Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment.
- Provided prompt, friendly service to all guests during banquets or catered events.
- Prepared or assisted in preparing variety of food in accordance with departmental work production standards.
Customer Service Cashier
Hannaford Supermarket
New Hartford, NY
06.2022 - 09.2023
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Welcomed customers, offering assistance to help find store items.
- Resolved customer complaints in a professional manner.
- Received payment by cash, check, credit cards, vouchers or automatic debits.
Waitress
Creekside Cafe
New Hartford, NY
06.2020 - 09.2022
- Assisted in seating guests at tables or booths.
- Greeted customers, answered questions and recommended specials to increase profits.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Assisted other wait staff members in times of heavy customer traffic.
Education
Bachelor of Science - English
University At Buffalo
Buffalo, NY02-2025
Skills
- Banquet preparation
- Food handling
- Tableside service
Timeline
Banquet Server
O'Connor's Catering
06.2023 - 07.2024
Customer Service Cashier
Hannaford Supermarket
06.2022 - 09.2023
Waitress
Creekside Cafe
06.2020 - 09.2022
Bachelor of Science - English
University At Buffalo
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