Riley DeHart
Tulsa
Summary
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
7
7
years of professional experience
Work History
Manager
Whataburger
11.2024 - Current
- Assisted in daily operations, ensuring adherence to company policies and procedures.
- Participated in training sessions to enhance knowledge of systems and workflows.
- Maintained professional, organized, and safe environment for employees and patrons.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Front of House Manager
El Chico Cafe
09.2023 - 10.2024
- Implemented inventory management processes for front-of-house supplies and materials.
- Addressed guest inquiries and resolved complaints to maintain high satisfaction levels.
- Assisted in developing promotional strategies to boost customer engagement and loyalty.
- Trained new hires on company policies, procedure, s as well as proper food handling techniques which resulted in reduced turnover rates.
Lead Server
Cheddars Stratch Kitchen
05.2018 - 09.2023
- Supervised dining room operations, ensuring high service standards and guest satisfaction.
- Trained and mentored new servers on menu knowledge and customer service best practices.
- Managed high volume dining periods with effective time management and strong multitasking abilities.
- Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
Education
High School Diploma -
Broken Arrow High School
Broken Arrow, OK05-2015
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
Timeline
Manager
Whataburger
11.2024 - Current
Front of House Manager
El Chico Cafe
09.2023 - 10.2024
Lead Server
Cheddars Stratch Kitchen
05.2018 - 09.2023
High School Diploma -
Broken Arrow High School
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