Riley DeMond
Waterloo,ILLINOIS
Summary
Proven team player with a track record of enhancing customer satisfaction at Uptown Bar and Grill, adept in time management and exceptional customer service. Demonstrated ability to quickly master tasks, contributing to team success through effective problem-solving and clear communication. Skilled in maintaining confidentiality and patient care, showcasing compassion and empathy in all interactions.
Offering strong foundation of interpersonal skills and genuine desire to learn and grow within care industry. Delivers solid understanding of patient needs and ability to quickly grasp new care techniques. Ready to use and develop communication and organizational skills. Developed strong interpersonal and caregiving skills in healthcare environment, consistently providing high-quality support and care. Looking to transition into new field, bringing expertise in patient communication and assistance. Committed to leveraging these transferable skills to make positive impact.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Team Member
Millers Meat Market
08.2024 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Assisted with inventory counts and stocking of merchandise.
- Trained new team members by relaying information on company procedures and safety requirements.
- Assisted customers in selecting merchandise best suited to needs.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Care Partner
Garden Place
01.2023 - 08.2024
- Served as an advocate for patients'' rights, upholding ethical standards in all aspects of care provision.
- Monitored vital signs and reported any abnormalities to medical staff for prompt attention and treatment.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Enhanced patient comfort by providing personalized care and support throughout their stay.
- Facilitated the smooth transition between shifts by providing detailed hand-off reports to incoming care partners.
- Contributed to a welcoming atmosphere by maintaining clean and organized patient rooms, common areas, and workspaces.
Waitress
Uptown Bar and Grill
10.2022 - 01.2023
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
Education
High School Diploma - Basic
Red Bud Community High School
Red Bud, IL05.2024
Skills
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
- Bathing assistance
- HIPAA compliance
- Feeding assistance
- Maintaining confidentiality
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Clear communication
- Attention to detail
Certification
- ServSafe Food Handler's Certification
Timeline
Team Member
Millers Meat Market
08.2024 - Current
Care Partner
Garden Place
01.2023 - 08.2024
Waitress
Uptown Bar and Grill
10.2022 - 01.2023
- ServSafe Food Handler's Certification
High School Diploma - Basic
Red Bud Community High School
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