Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Timeline
Work And Professional Experience
Generic

Riley Fields

Yukon,OK

Summary

Professional with extensive background in regulatory compliance and risk management. Proven ability to develop and implement effective compliance programs, ensuring adherence to industry standards and legal requirements. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skills include policy development, auditing, and stakeholder communication, with reputation for reliability and integrity.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Licensing & Compliance Manager

Ring Protect Inc.
10.2017 - Current
  • Licensed in 34 states and 4 municipalities for Security Alarm contracting
  • Responsible for licensing and compliance of company activities
  • Work with state and local licensing divisions to stay informed of any changes to laws or rules
  • Work with employees to ensure proper licensing is met for state alarm work
  • Write and submit legislative language to support the Alarm/Low Voltage Industry

Manager Regional Compliance

AT&T Digital Life
09.2014 - 09.2017
  • Successfully licensed in 32 states for Security Alarm contracting
  • Responsible for compliance of region for training
  • Work within my region across different platforms of business to insure company is compliant
  • Responsible for audits of offices within assigned region for licensing compliance
  • Work with licensing divisions of assigned states to stay informed of any changes to laws or rules

General Manager

Protection 1 Security Solutions
Oklahoma City, OK
03.2013 - 09.2014
  • Have successfully grown local sales by 40%
  • Responsible for reducing operations costs by 30%
  • Increasing Gross Margin
  • Customer Satisfaction for over 10,000 sites
  • Recruitment and training of Sales Consultants, including obtaining licensing and monitoring continuing education

Director of Operations

SecureNet Alarm Systems, Inc.
Oklahoma City, OK
01.2012 - 03.2013
  • Oversaw all branch operations in order to improve install and service matrix
  • Increased production by increasing product selection and additional training
  • Created new methods for improving Creation Multiples
  • Developed new product line

District Operations Manager

Stanley Convergent Security Solutions
Oklahoma City & Tulsa, OK
01.2009 - 01.2012
  • Improved customer satisfaction based on the performances of district operations
  • Managed branch to highest levels of production for service, installation and sales
  • Ensured technical employees achieved continuing education goals
  • Assisted sales staff with commercial and residential system design

Operations Supervisor/ Sales Manager

Protection One
Oklahoma City, OK
01.2004 - 01.2008
  • Managed branch to ensure target levels of production for service, installation, and sales
  • Oversaw continuing education and ensured all licensing of technical and sales professionals were up to date
  • Managed sales staff in relation to sales quotas
  • Provided motivation and direction to both sales and technical staff

Intelligence Analyst

Army National Guard
Oklahoma City, OK
01.2003 - 01.2007
  • Responsible for analyzing electronic data and intelligence, via radar and satellite imagery
  • Strategic input of tactical operations
  • Operation of mobile intelligence gathering systems

Education

High School Diploma -

Skills

  • Effective Management Skills
  • Fostering Client Relationships
  • Successful Revenue Growth with Cost Reductions
  • Recruiting and Maintaining Top Talent
  • Strategic Planning
  • Proven Leadership Skills in Burglar, Fire, Access Control and Video
  • P&L Management
  • Mentoring Skills
  • Project Management Skills

Accomplishments

  • Achieved Company wide licensing for security alarm services through effectively helping to establish a redundant licensing and compliance team.

Affiliations

Oklahoma Burglar & Fire Alarm Association Chairman for three years.

ESA Government Affairs Committee member for 4 years

NFPA 72 (SIG-ECS) emergency Communications Committee member for 3 years.

Oklahoma City False Alarm Review Board member for 23 years.

Certification

  • NICET Level II Fire Alarm Systems
  • Texas Private Security Instructor
  • Texas Residential Fire Alarm Instructor
  • ESA Level II Certified
  • ESA Certified Instructor

Timeline

Licensing & Compliance Manager

Ring Protect Inc.
10.2017 - Current

Manager Regional Compliance

AT&T Digital Life
09.2014 - 09.2017

General Manager

Protection 1 Security Solutions
03.2013 - 09.2014

Director of Operations

SecureNet Alarm Systems, Inc.
01.2012 - 03.2013

District Operations Manager

Stanley Convergent Security Solutions
01.2009 - 01.2012

Operations Supervisor/ Sales Manager

Protection One
01.2004 - 01.2008

Intelligence Analyst

Army National Guard
01.2003 - 01.2007

High School Diploma -

Work And Professional Experience

  • Licensing & Compliance Manager, Ring Protect Inc., 2017-10-01, present, Licensed in 34 states and 4 municipalities for Security Alarm contracting, Responsible for licensing and compliance of company activities, Work with state and local licensing divisions to stay informed of any changes to laws or rules, Work with employees to ensure proper licensing is met for state alarm work, Write and submit legislative language to support the Alarm/Low Voltage Industry
  • Manager Regional Compliance, AT&T Digital Life, 2014-09-01, 2017-09-01, Successfully licensed in 32 states for Security Alarm contracting, Responsible for compliance of region for training, Work within my region across different platforms of business to ensure company is compliant, Responsible for audits of offices within assigned region for licensing compliance, Work with licensing divisions of assigned states to stay informed of any changes to laws or rules
  • General Manager, Protection 1 Security Solutions, Oklahoma City, OK, 2013-03-01, 2014-09-01, Have successfully grown local sales by 40%, Responsible for reducing operations costs by 30%, Increasing Gross Margin, Customer Satisfaction for over 10,000 sites, Recruitment and training of Sales Consultants, including obtaining licensing and monitoring continuing education
  • Director of Operations, SecureNet Alarm Systems, Inc., Oklahoma City, OK, 2012-01-01, 2013-03-01, Oversaw all branch operations in order to improve install and service matrix, Increased production by increasing product selection and additional training, Created new methods for improving Creation Multiples, Developed new product line
  • District Operations Manager, Stanley Convergent Security Solutions, Oklahoma City & Tulsa, OK, 2009-01-01, 2012-01-01, Improved customer satisfaction based on the performances of district operations, Managed branch to highest levels of production for service, installation and sales, Ensured technical employees achieved continuing education goals, Assisted sales staff with commercial and residential system design
  • Operations Supervisor/ Sales Manager, Protection One, Oklahoma City, OK, 2004-01-01, 2008-01-01, Managed branch to ensure target levels of production for service, installation, and sales, Oversaw continuing education and ensured all licensing of technical and sales professionals were up to date, Managed sales staff in relation to sales quotas, Provided motivation and direction to both sales and technical staff
  • Intelligence Analyst, Army National Guard, Oklahoma City, OK, 2003-01-01, 2007-01-01, Responsible for analyzing electronic data and intelligence, via radar and satellite imagery, Strategic input of tactical operations, Operation of mobile intelligence gathering systems
Riley Fields