Sociable server offering several years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations, and managing closing duties. Very good at customer service and working with the public in everyday life.
Overview
3
3
years of professional experience
Work History
Director of Housing
Alpha Sigma Tau National Sorority
Allendale, Michigan
04.2024 - Current
Resolved conflicts between tenants or between tenants and staff members when necessary.
Represented organizations in relations with governmental and media institutions.
Oversaw fundraising activities and preparation of public relations materials.
Prepared and maintained budgets, personnel records or training manuals.
Ensured compliance with local ordinances regarding rental properties.
Reviewed applications from prospective tenants and conducted interviews as part of the screening process.
Supervised a team of housing professionals, providing guidance and direction on projects.
Server
Cellys Bar and GRILL
Trenton, Michigan
10.2022 - Current
Addressed complaints to kitchen staff and served replacement items.
Explained menu items, describing ingredients and cooking methods upon request.
Delivered food orders promptly and courteously.
Took orders from customers accurately and in a timely manner.
Responded efficiently to guest inquiries and complaints in a professional manner.
Cleaned tables and chairs to prepare dining area for next customers.
Stocked service areas with supplies during slow periods.
Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
Explained menu options to guests, offered suggestions and took orders for food and beverages.
Checked food before serving it to customers.
Maintained records of transactions made during shift as required by law or company policy.
Customer Service Associate Cashier
Kennedy Recreation Center
Trenton, Michigan
06.2024 - 08.2025
Processed customer payments quickly and returned exact change and receipts.
Performed daily opening and closing duties such as counting money, balancing cash drawers, and organizing paperwork.
Greeted customers upon arrival and assisted them with their inquiries.
Provided excellent customer service by responding promptly to inquiries and requests.
Assisted other departments when needed during busy periods.
Operated cash register accurately and efficiently while maintaining proper cash control procedures.
Answered phone calls to assist customers with questions and orders.
Handled cash accurately during each shift.
Greeted customers promptly and responded to questions.
Education
High School Diploma -
Trenton High School
Trenton, MI
06-2023
Associate of Applied Science - Allied Health SCiences, Social Sciences
Grand Valley State University
Allendale, MI
Skills
Time management
Team collaboration
Order taking
Customer service
POS operation
Affiliations
Member of Alpha Sigma Tau sorority
Housing Director for Alpha Sigma Tau
Recruitment Director for Alpha Sigma Tau
Cheerleader for 10 years
Timeline
Customer Service Associate Cashier
Kennedy Recreation Center
06.2024 - 08.2025
Director of Housing
Alpha Sigma Tau National Sorority
04.2024 - Current
Server
Cellys Bar and GRILL
10.2022 - Current
High School Diploma -
Trenton High School
Associate of Applied Science - Allied Health SCiences, Social Sciences
Grand Valley State University
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