Riley Grebin
Surprise,AZ
Summary
Dynamic and results-oriented professional with a proven track record at The Meadows Behavioral Health Treatment Facility, adept in analytical thinking and verbal communication. Excelled in developing specialized customer service procedures, enhancing team collaboration, and resolving issues efficiently. Recognized for exceptional service and advocacy, demonstrating a high-energy attitude and computer proficiency.
Overview
10
10
years of professional experience
Work History
Admission Specialist/Behavioral Health Technician
The Meadows Behavioral Health Treatment Facility
Wickenburg, AZ
09.2020 - Current
- Developed and implemented specialized procedures for customer service operations.
- Set specific goals for projects to measure progress and evaluate end results.
- Reviewed documents for accuracy prior to submission or publication.
- Completed day-to-day duties accurately and efficiently.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Recognized by management for providing exceptional customer service.
- Record details from clients and send to nurses
- Advocate clients
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Teacher's Assistant
Creme de la Creme Center of Excellence
Peoria, AZ
11.2019 - 08.2020
- Helped teachers with material generation, lesson plan development, class preparation, scheduling, exam distribution and student mentoring.
- Coordinated with teachers to identify and support students with special needs.
- Supervised students during lunchtime, field trips, assemblies, and other activities.
- Greeted parents at school events to provide information about curriculum and activities.
Server/ Manager
Butterbee's American Grille
Milford, OH
07.2015 - 09.2019
- Created positive guest experience by listening to guest needs and recommending options to meet requests.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Served orders by picking up and delivering customers' choices from bar and kitchen.
- Performed troubleshooting to diagnose and resolve system-related problems.
- Managed tables throughout dining room to execute service at highest level.
- Explained goals and expectations required of trainees.
- Provided cross and ongoing training to help servers and wait staff improve skills crucial for productivity.
Preschool Teacher
Primrose Schools
Mason, OH
02.2018 - 12.2018
- Met with administrators and department team members to work on curriculum planning and assessment methods.
- Integrated technology into lesson plans.
- Met with parents and guardians to discuss students' progress and areas requiring improvement.
- Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
Preschool Teacher/Office Administrator
Skidaddles Child Care
Mason, OH
12.2016 - 02.2018
- Created and enforced child-based, hands-on curriculum to promote student interest and receptive learning.
- Supervised outdoor playtime while ensuring safety regulations were followed.
- Built and strengthened positive relationships with students, parents and teaching staff.
- Maintained daily records of individual activities, behaviors, meals and naps.
- Maintained records of attendance, grades, health concerns, and other relevant information about the children in my care.
Education
High School Diploma -
Clermont NorthEastern
Batavia, OH05-2015
Skills
- Analytical thinking
- Active listening
- Scheduling
- Call center operations
- Multi-task management
- Computer proficiency
- High-energy attitude
- Positive and professional
- Verbal and written communication
- Self-Directed Professional
- Proactive Attitude
- Thoroughness In Task Execution
- Efficiently Organized
Timeline
Admission Specialist/Behavioral Health Technician
The Meadows Behavioral Health Treatment Facility
09.2020 - Current
Teacher's Assistant
Creme de la Creme Center of Excellence
11.2019 - 08.2020
Preschool Teacher
Primrose Schools
02.2018 - 12.2018
Preschool Teacher/Office Administrator
Skidaddles Child Care
12.2016 - 02.2018
Server/ Manager
Butterbee's American Grille
07.2015 - 09.2019
High School Diploma -
Clermont NorthEastern
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