Riley Hite
Saratoga Springs,NY
Summary
High honor roll student with dynamic customer service skills and a proven track record in conflict management and multitasking. Demonstrated ability to lead and collaborate effectively while exhibiting strong problem-solving skills. Expertise in creative writing and marketing initiatives, has contributed to the development of impactful advertising strategies and community service events. Thrives in fast-paced environments, consistently delivering results under pressure.
Overview
5
5
years of professional experience
Work History
Marketing Manager
Hami-Down Gate
Hamilton, New York
01.2025 - Current
- Created content for promotional materials, including brochures, flyers, and websites.
- Created marketing policies and procedures, evaluating and revising to maximize team efforts.
- Developed social media marketing strategies to help brand company and increase sales.
Restaurant Hostess
Sweet Mimis Cafe
Saratoga Springs, NY
05.2024 - Current
- Tracked seated guests and available seating using computer-based and mobile reservation software.
- Provided excellent customer service at all times.
Server/Restaurant Hostess
Hatties Restaurant
Saratoga Springs, NY
01.2020 - 08.2024
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Provided exceptional service to high volume of daily customers.
Board Member
Youth Squared- Youth Helping Youth
Saratoga Springs, NY
02.2020 - 08.2023
- Engaged in fundraising and resource development efforts by reaching out to interested partners and donors.
- Engaged in public relations activities to promote company mission, vision, values, products, services, and brand image.
- Organized and led several service projects such as community book drives and environmental activist events.
Journalist Intern
The Daily Gazette
Schenectady, NY
01.2021 - 06.2021
- Conducted research for stories and articles, utilizing various sources such as the internet, databases, and magazines.
- Gathered information and developed perspectives about news subjects through research, interviews and observation.
- Worked on and published several news stories, utilizing proficient writing and rhetoric skills.
Education
Psychology
Colgate University
Hamilton, NY05-2027
Skills
- Customer Service
- Sales and Marketing
- Problem-Solving
- Proficient in Canva and Google Slides
- Communication
- Event Planning
- Writing and Editing
Timeline
Marketing Manager
Hami-Down Gate
01.2025 - Current
Restaurant Hostess
Sweet Mimis Cafe
05.2024 - Current
Journalist Intern
The Daily Gazette
01.2021 - 06.2021
Board Member
Youth Squared- Youth Helping Youth
02.2020 - 08.2023
Server/Restaurant Hostess
Hatties Restaurant
01.2020 - 08.2024
Psychology
Colgate University
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