Riley Holoubek
Summary
Motivated individual with experience in customer service, management, and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Account Manager
Wild Florida
11.2023 - Current
- Manage accounts receivable (A/R) and accounts payable (A/P) for Wild Florida.
- Developed daily sales tracking reports.
- Oversee insurance and license renewal processes.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
- Conducted cash deposit reconciliations.
Retail Sales Associate/Customer Service
Wild Florida
06.2020 - Current
- Engage in retail operations, such as the sale of merchandise from the gift shop.
- Facilitate guest check-ins for daily activities and provide guided tours of the park.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels and restocking merchandise as needed.
- Created monthly schedules for my department and collaborated with other departments to assist in their scheduling needs.
Tutor
Self Employed
01.2020 - 08.2020
- Provided homework assistance using specific curriculum and materials.
- Supported the student with helpful study habits and exam strategies.
Coach
Pop Warner Football Association
08.2019 - 01.2020
- Provide coaching and support to children with special needs interested in football and cheerleading.
Education
Associate in Arts (AA) in General Studies -
Valencia College
Saint Cloud, FL12.2022
High school diploma -
St. Cloud High School
Saint Cloud, FL06.2022
Skills
- Communications
- Mathematics
- Organizational Skills
- Working Under Pressure
- Problem Resolution
- Customer Satisfaction
- Public Speaking
- Cleaning Experience
- Customer Service
- Teamwork and Collaboration
- Time Management
- Account Management
- Reliability
- Flexibility
- Patience
- Sales
- Store management
- Leadership (2years)
- Management (Less than 2 year)
- Retail sales
Certification
- QuickBooks Online
- Florida Notary Public
QuickBooks Online Certified
Certified in QuickBooks Online for recording and managing the company's financial transactions and decisions.
Timeline
Account Manager
Wild Florida
11.2023 - Current
Retail Sales Associate/Customer Service
Wild Florida
06.2020 - Current
Tutor
Self Employed
01.2020 - 08.2020
Coach
Pop Warner Football Association
08.2019 - 01.2020
- QuickBooks Online
- Florida Notary Public
Associate in Arts (AA) in General Studies -
Valencia College
High school diploma -
St. Cloud High School
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