Riley Horn
Amanda,OH
Summary
Conscientious Healthcare professional offering over 14 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills. I am a detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Certified Clinical Medical Assistant
Mount Carmel Medical Group
08.2024 - Current
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Utilized electronic health records software proficiently to input data accurately, facilitating smooth transitions between healthcare providers during patient handoffs.
- Improved patient flow within the clinic by effectively managing appointment scheduling and timely rooming of patients.
Certified Clinical Medical Assistant
Mount Carmel Medical Group
02.2024 - 08.2024
- Assisted physicians in providing quality care through thorough documentation of medical histories and physical examination results.
- Enhanced patient care by efficiently performing clinical tasks such as taking vital signs and administering medications.
- Contributed to accurate diagnoses by efficiently collecting and preparing laboratory specimens for analysis.
- Demonstrated strong multitasking skills while juggling multiple responsibilities including front office duties like answering phones or processing billing inquiries alongside clinical tasks when required.
- Continually updated medical knowledge through participation in professional development opportunities, staying current on industry trends and advancements in clinical practice.
- Sustained high standards of clinical care across multiple units and offices through consistent adherence to evidence-based practices and ongoing professional development opportunities.
Medical Assistant
Arbor View Family Medicine INC
10.2022 - Current
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Taught patients about medications, procedures, and care plan instructions.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Completed EKGs and other tests based on patient presentation in office.
- Prepares over 35+ lab specimens daily for diagnostic evaluation.
- Oriented and trained new staff on proper procedures and policies.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Documented vital signs and health history for patients in clinic and hospital environments.
Lab Manager
Arbor View Family Medicine
10.2022 - 02.2024
- Managed inventory control for chemicals and supplies, ensuring timely restocking and proper disposal of hazardous materials.
- Trained and supervised a team of technicians, fostering an environment of collaboration and continuous improvement.
- Established and maintained quality control standards, contributing to accurate test results and reliable data collection.
- Coordinated departmental budgets and resource allocation, optimizing lab operations while minimizing expenditures.
- Analyzed laboratory performance metrics regularly to identify areas requiring process improvements or additional training for staff members.
- Interviewed, hired and trained lab technicians to perform experiments and analyze results.
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
- Contributed to the development of phlebotomy training materials, enhancing the skillset of new employees and improving overall team performance.
Medical Receptionist
Arbor View Family Medicine
08.2022 - 10.2022
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Organized paperwork such as charts and reports for office and patient needs.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Transcribed phone messages and relayed to appropriate personnel.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Answered over 100+ telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained payments from patients and scanned identification and insurance cards.
- Conducted patient intake interviews, recording and documenting relevant information.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Received and routed laboratory results to correct clinical staff members.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
Education
Certification - Medical Assisting
Certified Clinical Medical Assistant
05.2024
Phlebotomy, EKG, STNA Certification - Patient Care Tech
ABC Basic Medical Training
Lithopolis, OH2013
Skills
- Customer Relations
- Credit Card Payment Processing
- Minute Taking
- Report Transcription
- Staff Training
- Sales Expertise
- Managing Multiple Tasks
- Professional Telephone Demeanor
- Administrative Support
- Project Management Abilities
- Adaptable and Flexible
- Venipuncture Expertise
- EKG Monitoring
- ICD10 coding
Timeline
Certified Clinical Medical Assistant
Mount Carmel Medical Group
08.2024 - Current
Certified Clinical Medical Assistant
Mount Carmel Medical Group
02.2024 - 08.2024
Medical Assistant
Arbor View Family Medicine INC
10.2022 - Current
Lab Manager
Arbor View Family Medicine
10.2022 - 02.2024
Medical Receptionist
Arbor View Family Medicine
08.2022 - 10.2022
Certification - Medical Assisting
Certified Clinical Medical Assistant
Phlebotomy, EKG, STNA Certification - Patient Care Tech
ABC Basic Medical Training
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