To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Tire Service Technician
Bjs Wholesales Club
Summerville, SC
2020.11 - Current
Inspected vehicle tires to identify service needs and informed customer of issues to enable completion of tire services
Dismounted, mounted and repaired tires according to manufacturer specifications
Maximized efficiency by coordinating changing and rotating of tires
Maintained and managed tire and hardware inventory with regular stock assessments
Member Service Representative
Bjs Wholesales Club
Summerville, SC
2018.11 - 2020.11
Researched and rapidly resolved client conflicts to maintain key accounts.
Learned internal systems and related service role duties to provide skilled team backup in handling customer demands.
Maintained updated knowledge of internal processes and industry best practices to optimize service delivery.
Resolved concerns with products or services to help with retention and drive sales.