Riley Jennings
Summary
Results-driven Pharmacy Technician with expertise in customer service and medication dispensing. Strong time management skills and a commitment to patient confidentiality ensure efficient operations and positive patient experiences.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
CVS Pharmacy
Delphi
01.2024 - Current
- Filled prescriptions accurately and efficiently for diverse customer needs.
- Processed insurance claims, resolving billing issues for patients and providers to ensure accurate reimbursement and customer satisfaction.
- Educated customers on medication usage and potential side effects, enhancing their understanding of health products and promoting safe medication practices.
- Operated pharmacy software to manage prescriptions and patient records effectively.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Provided customer service to patients by answering questions about medications and health-related topics.
- Supported pharmacy operations by answering phone calls and directing queries appropriately.
- Administered flu shots and vaccinations, ensuring compliance with pharmacy regulations and contributing to community health initiatives.
- Operated cash registers to accept payments from customers.
Fryer
Indiana Beach
Monticello
05.2020 - 07.2022
- Operated fryers to prepare food items, ensuring quick service during peak hours.
- Responded promptly to customer orders during peak hours, enhancing overall customer satisfaction.
- Maintained cleanliness and organization in kitchen area to support efficient operations.
- Restocked ingredients and supplies needed for daily operations.
- Stocked work area with necessary supplies, such as oil and seasonings.
Education
High School Diploma -
Twin Lakes Senior High School
Monticello, IN05-2023
Medical Assisting
Ivy Tech Community College
Lafayette, IN04-2026
Skills
- Medication management
- Pharmacy software
- Health product education
- Customer service
- Patient confidentiality
- HIPAA compliance
- Attention to detail
- Time management
- Problem-solving skills
- Stocking shelves
- Answering customer questions
- Effective communication
Certification
- Certified Pharmacy Technician
Timeline
Pharmacy Technician
CVS Pharmacy
01.2024 - Current
Fryer
Indiana Beach
05.2020 - 07.2022
High School Diploma -
Twin Lakes Senior High School
Medical Assisting
Ivy Tech Community College