Riley John
Houston,TX
Summary
Dependable [Job Title] successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
5
5
years of professional experience
Work History
Server
The HC Tavern & Kitchen
11.2023 - 01.2024
- Demonstrated strong communication skills while serving customers in a tavern and kitchen setting.
- Collaborated with kitchen staff to ensure timely and accurate order delivery.
- Handled customer inquiries and special requests, contributing to a positive dining experience.
Server
Club Paradise
05.2023 - 08.2023
- Provided attentive service in a club setting, handling a high volume of orders efficiently.
- Collaborated with the entertainment team to enhance the overall customer experience.
- Managed financial transactions accurately and ensured adherence to company policies.
Server/Bottle Server
Kalao Run Bar
09.2022 - 05.2023
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Server
The Dugout Bar
05.2021 - 09.2021
- Maintained a high level of customer satisfaction by delivering prompt and friendly service.
- Flexibility in scheduling, picking up shifts when needed during periods of unemployment.
- Developed strong interpersonal skills through interactions with diverse clientele.
Host/Server
Mad Anthony Brewing
06.2019 - 08.2020
- Managed hosting duties and provided exceptional service as a server in a brewery setting.
- Collaborated with team members to ensure a positive dining experience for customers.
- Demonstrated effective communication and multitasking skills in a fast-paced environment.
Education
Bachelor of Arts - Interior Design And Social Work
Indiana University Bloomington
Bloomington, IN05.2023
High School Diploma -
Pendleton Heights High School
Pendleton, IN06.2018
Volunteer Experience
- Best Buddies (Throughout High School & College)
- Alpha Phi Sorority (2019): Raised funds for women's heart health and crafted baby blankets for NICU babies at Riley Children’s Hospital.
- Indiana University Dance Marathon (2019-2023): Fundraised for Riley Children’s Hospital, served on the Dancer Relations Committee for 3 years, and chaired the Culture Committee for 1 year.
- One Heart Global Ministries (Summer of 2018 & 2019): Contributed to mission trips in Ecuador, providing assistance to indigenous mountain communities through various activities.
Timeline
Server
The HC Tavern & Kitchen
11.2023 - 01.2024
Server
Club Paradise
05.2023 - 08.2023
Server/Bottle Server
Kalao Run Bar
09.2022 - 05.2023
Server
The Dugout Bar
05.2021 - 09.2021
Host/Server
Mad Anthony Brewing
06.2019 - 08.2020
Bachelor of Arts - Interior Design And Social Work
Indiana University Bloomington
High School Diploma -
Pendleton Heights High School
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