Riley Johnson

• I worked the receptionist table for clients at the hair salon and kept the salon neat/tidy throughout the day.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• rung up customers for food
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

• Greeted customers entering store and responded promptly to customer needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Managed inventory control, cash control, and store opening and closing procedures.
• Maximized sales by creating innovative visual merchandising displays and store layouts.

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• Improved customer service experience for applicants, providing clear explanations of eligibility requirements and addressing concerns promptly.
• Enhanced customer service experience by efficiently processing purchases and returns.
• packaged orders and rung up retail merchandise
• Provided excellent customer service experience, addressing client inquiries and concerns professionally while ensuring their satisfaction throughout the project.

• Answered customer questions about hours, seating, and menu information.
• Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
• Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

• Served tables occasionally
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

• Managed high call volumes while providing exceptional customer support and maintaining professional composure.
• Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.