Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Riley Johnson

Wilmington,IL

Summary

Precise Fiber Splicer with 6+ years of experience in performing fusion and mechanical splicing of single-mode and multi-mode fiber optic cables for aerial and underground systems. Proficient in interpreting splicing plans, network schematics, and construction blueprints to execute accurate and efficient fiber installations. History includes managing fiber slack, labeling cables, and maintaining detailed documentation for all splicing projects.

Completed 2 CompTIA certifications and willing to pursue additional education to further strengthen technical knowledge. Known for sharp troubleshooting skills, attention to detail, and commitment to excellent customer service, thrives in fast-paced, field-based roles and take pride in delivering high-performance network solutions that keep systems running smoothly.

Overview

8
8
years of professional experience
4
4
Certification

Work History

Fiber Splicer II

Surf Internet
05.2024 - Current
  • Executed accurate and efficient fiber installations by interpreting splicing plans, network schematics, and construction blueprints, resulting in minimal rework and adherence to project timelines
  • Verified signal integrity and troubleshoot field issues by utilizing OTDRs, power meters, and other testing equipment, ensuring optimal network performance
  • Read and interpret fiber schematics; maintain accurate splicing records and documentation.
  • Ensure all work complies with industry standards, safety protocols, and client specifications.
  • Execute emergency repairs and routine maintenance while collaborating with field teams to restore service efficiently.

Fiber Splicer

Surf Internet
05.2021 - 05.2024
  • Installed, repaired, and quoted commercial and residential fiber and wireless internet services in both indoor and outdoor field environments
  • Performed hardware upgrades, software setup, and IT support across a wide range of network-connected systems, including CCTV and smart home devices
  • Diagnosed and resolved network issues for clients, ensuring reliable performance of internal and external systems
  • Assisted in network administration tasks, including configuring routers, switches, and optimizing system performance
  • Gained hands-on experience with AP sites, towers, and point-to-point (PTP) wireless links, contributing to high-performance network deployments

Operations Supervisor

Tammen Treeberry Farm
08.2017 - 08.2020
  • Streamlined operational workflows, enhancing efficiency and reducing downtime across teams.
  • Mentored junior staff, fostering skill development and improving team performance.
  • Implemented process improvements that elevated service quality and customer satisfaction levels.
  • Coordinated daily operations to ensure alignment with organizational goals and productivity standards.
  • Analyzed performance metrics, identifying trends and recommending strategic adjustments for optimal results.

IT Technician Intern

Reed-Custer School District
08.2018 - 08.2019
  • Assisted in the setup, configuration, and maintenance of hardware, software, and network systems across the organization
  • Provided technical support to end-users, troubleshooting and resolving hardware, software, and connectivity issues
  • Collaborated with IT staff on system upgrades, security patches, and routine maintenance tasks
  • Documented technical procedures and support resolutions to improve efficiency and knowledge sharing
  • Supported onboarding processes by configuring workstations, accounts, and access permissions for new users

Education

Bachelor of Science - Cybersecurity & Information Assurance DNF

Western Governors University
Salt Lake City, UT

Skills

  • Fiber optic routing
  • Fiber optic terminations
  • OTDR operation
  • Fiber optic standards
  • Network troubleshooting
  • Work order management
  • Project management
  • System administration
  • Network systems installation
  • Wireless networking
  • Network security
  • Network repairs and maintenance

Certification

CompTIA Network+

CompTIA A+

CompTIA Security+

HP Support Certified Technician

OSHA 10


Timeline

Fiber Splicer II

Surf Internet
05.2024 - Current

Fiber Splicer

Surf Internet
05.2021 - 05.2024

IT Technician Intern

Reed-Custer School District
08.2018 - 08.2019

Operations Supervisor

Tammen Treeberry Farm
08.2017 - 08.2020

Bachelor of Science - Cybersecurity & Information Assurance DNF

Western Governors University

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