Riley Joy
St Louis,MO
Summary
Dynamic leader with a proven track record at White Castle, where I spearheaded strategies boosting sales and profitability. Expert in operations management and cultivating partnerships, I excel in leadership, team building, and customer relations. My approach has consistently enhanced employee performance and client loyalty, showcasing a commitment to excellence and strategic growth.
Overview
26
26
years of professional experience
Work History
General Manager
White Castle
St. Louis
03.1999 - Current
- Oversaw the execution of budgets and coordinated employee performance evaluations.
- Directed cross-functional team, promoting collaboration and optimal performance.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Education
Associate Degree In Nursing - Nursing
Sanford Brown College
St Louis, MO09.2000
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Effective leader
- Time management
- Staff management
- Customer relations
- Training and development
- Inventory control
- Employee scheduling
- Goal setting
- Verbal and written communication
- Administrative skills
- P&L management
- Motivation
- Schedule management
- Labor cost controls
- Customer retention
- Strategic planning
- Performance improvement
- Employee development
- Consistently meet goals
- Staffing
- Performance evaluations
Timeline
General Manager
White Castle
03.1999 - Current
Associate Degree In Nursing - Nursing
Sanford Brown College