Riley Kayler
La Crosse,WI
Summary
Proven to excel in high-pressure environments. Significantly enhanced customer satisfaction at Mulberry's Pancakes and Cafe through exceptional service and effective problem-solving. Excellent communication and time management skills. Played a key role in training new staff, showcasing adaptability and commitment to being a team player and mentor.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Waitress
Mulberry's Pancakes And Cafe
04.2021 - Current
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Handled high-pressure situations with composure, maintaining excellent service standards.
- Assisted management in training new waitstaff, sharing expertise on best practices for exceptional service delivery.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
Education
Some College (No Degree) - Radiation Therapy Major
University of Wisconsin - La Crosse
La Crosse, WIHigh School Diploma -
Union Grove High School
Union Grove, WI05.2023
Skills
- Customer Service
- Communication
- Time Management
- Organization
- Adaptability
- Hard worker
- Quick Learner
Certification
- CNA - Certified Nurse Assistant - To be completed 08/01/2024
Further Experience
- Volunteered at Winchester House long term care facility promoting social engagement and leisure activities in the elderly population
- Volunteered at local event that supports under privileged youths by providing comfort and joy during the holiday season
- Volunteered to build beds for homeless community
Timeline
Waitress
Mulberry's Pancakes And Cafe
04.2021 - Current
Some College (No Degree) - Radiation Therapy Major
University of Wisconsin - La Crosse
High School Diploma -
Union Grove High School
- CNA - Certified Nurse Assistant - To be completed 08/01/2024
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