Summary
Overview
Work History
Education
Skills
Timeline
Generic
Riley Kelley

Riley Kelley

Portland

Summary

Knowledgeable Cannabis Retail Specialist with extensive experience in customer service and operational support. Cultivates educational environments for customers while enhancing team organization and efficiency in fast-paced settings. Skilled in OLCC compliance, product knowledge, and inventory management, driving workflow across shifts.

Overview

10
10
years of professional experience

Work History

Manager

Breeze Botanicals
Ashland
09.2022 - 04.2026
  • Coordinated staff schedules to ensure optimal coverage and productivity.
  • Trained new employees on company policies and operational procedures.
  • Implemented quality control measures to maintain product standards.
  • Developed marketing strategies for promoting new products effectively.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

Lead Budtender

Re-Up Cannabis Dispensary
Talent
10.2020 - 09.2022
  • Led team in providing exceptional customer service and product knowledge.
  • Assisted customers in selecting products based on their needs and preferences.
  • Developed and maintained relationships with vendors for supply management.
  • Resolved customer inquiries and issues with professionalism and care.
  • Trained new budtenders on proper customer service, product knowledge, and store policies and procedures.

Firefighting Catering

North Slope Catering
Bend
03.2016 - 10.2020
  • Coordinated with kitchen staff for timely meal delivery and presentation, enhancing overall guest satisfaction.
  • Managed inventory of catering supplies to maintain optimal stock levels, ensuring uninterrupted service during events.
  • Maintained cleanliness and sanitation standards throughout the catering process.
  • Assisted with loading and unloading catering vehicles before and after events to ensure timely service.
  • Collaborate with other staff members to ensure smooth delivery of services.
  • Ensure compliance with health department regulations regarding safe food handling practices.

Education

Associate of Science - Plant Biology

University of Reno Nevada
Reno, NV
06-2014

Skills

  • Business development
  • Customer relationship management
  • Quality control
  • Operational standards
  • Employee training
  • Staff scheduling

Timeline

Manager

Breeze Botanicals
09.2022 - 04.2026

Lead Budtender

Re-Up Cannabis Dispensary
10.2020 - 09.2022

Firefighting Catering

North Slope Catering
03.2016 - 10.2020

Associate of Science - Plant Biology

University of Reno Nevada
Riley Kelley